Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2109 Thoroughgood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2109 Thoroughgood Rd, Virginia Beach, VA
23455, United States
Hours
Reviews
2.1
171 reviews
5 stars
34
4 stars
11
3 stars
5
2 stars
10
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about a manager's dismissive attitude.
Staffing Issues
Numerous reviews highlighted understaffing, leading to long wait times and slow service.
Delivery Problems
Customers frequently experienced issues with mail delivery, including lost packages and misdelivered mail.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction.
- JLJerry LeeJan 6, 20261.0Try calling just to get information. Impossible. Just an automated machine that will not give options to speak to a human. They hate customer service obviously. My question was not a option. This is why the US postal services will be a thing of the past soon.
- YYYinDec 24, 20251.0Hours say five. But still closed? Rude lady blocked the door so no one can get in. I know it’s a holiday eve. But they added their adjusted hours on the door “8 AM to 5 PM” but this rude lady blocked the door with her body and claims to be closed. Unprofessional and rude.
- DBDaelen ByarsDec 3, 20251.0Called and the AI assistant is useless
- LALuis AraujoOct 1, 20255.0Very good service I had no idea on what I was doing and they helped me all the way very friendly and fast thank you so much miss lopez
- DBdonald bostSep 22, 20251.0Not sure how one can "deliver" a package in Virginia Beach, that DOESN'T exist in Virginia Beach!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2109 Thoroughgood Rd?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Does this USPS location accept first-time passport applications?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment for passport services at 2109 Thoroughgood Rd?
Most Post Offices offering passport services require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 2109 Thoroughgood Rd?
The Post Office is open Monday through Friday from 8 AM to 5 PM, Saturday from 10 AM to 2 PM, and closed on Sundays.
Can I get a passport photo taken at this USPS location and how much does it cost?
Passport photo services require an appointment at this location, and the fee for a passport photo is $15.
Is it possible to rent a PO Box at this Post Office?
Yes, you can rent a PO Box at this location. You can check availability and reserve online, then complete your setup in person.
Can I access my PO Box in the lobby after regular hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the local Post Office for specifics.
What nearby services can I find around the United States Postal Service at 2109 Thoroughgood Rd?
Nearby you can find services like Christian Buys Houses (real estate), HVAC Warehouse (plumbing and HVAC), and Virginia Beach Paddlesports (outdoor gear).
Are there other postal centers near the USPS at 2109 Thoroughgood Rd for alternative shipping options?
Yes, nearby are another United States Postal Service location, US Post Office, and a UPS Access Point location for additional shipping and mailing services.
What leisure or personal care services are available near the Post Office?
Near the Post Office, customers can visit Lotus Massage and Spa for massage therapy, N The Cut Barbershop for grooming, or World Famous Blue Horseshoe Tattoo and Piercing for body art.