Brand Certified
United States Postal Service
2.1(173 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2109 Thoroughgood Rd, Virginia Beach, VA
23455, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2109 Thoroughgood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
2109 Thoroughgood Rd, Virginia Beach, VA
23455, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
173 reviews
5 stars
35
4 stars
11
3 stars
5
2 stars
10
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored during their interactions.
Operational Issues
Customers frequently reported long wait times, understaffing, and disorganization, leading to frustration and delays in service.
Mail Delivery Problems
There were multiple complaints about lost or misdelivered mail, with customers expressing concern over the reliability of the postal service.
Mixed Experiences
While many reviews were negative, some customers praised specific staff members for their helpfulness and professionalism, indicating inconsistency in service quality.
- KSKeith StrisselJan 23, 20261.0Keep getting the wrong mail
- JLJerry LeeJan 6, 20261.0Try calling just to get information. Impossible. Just an automated machine that will not give options to speak to a human. They hate customer service obviously. My question was not a option. This is why the US postal services will be a thing of the past soon.
- YYYinDec 24, 20251.0Hours say five. But still closed? Rude lady blocked the door so no one can get in. I know it’s a holiday eve. But they added their adjusted hours on the door “8 AM to 5 PM” but this rude lady blocked the door with her body and claims to be closed. Unprofessional and rude.
- DBDaelen ByarsDec 3, 20251.0Called and the AI assistant is useless
- LALuis AraujoOct 1, 20255.0Very good service I had no idea on what I was doing and they helped me all the way very friendly and fast thank you so much miss lopez
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website