United States Postal Service

2.4
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1896 Laser Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1896 Laser Rd, Virginia Beach, VA
23460, United States

Hours

Reviews

2.4
15 reviews
5 stars
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4 stars
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8
  • RT
    Rexy Tabangcura
    Nov 29, 2023
    1.0
    The lady that I talked to this morning was rude and she makes me feel like she doesn’t want to do her Job, I was the first costumer this morning and I have 7 packages for my husband, this is important to me and I was so excited to send those boxes, when she saw me she seems so irritated and disappointed while working. I mean, she’s an old lady, she should know the word, RESPECT!
  • ZC
    Zack C
    May 20, 2022
    5.0
    Pretty fast service and kind lady. I was mailing in my passport renewal, and I had forgot to date my check which I already turned in earlier in the day. I came back around 3 hours later after realizing my mistake, the lady helped me locate and open my envelope so I could date my check and helped me tape it back up without any fuss.
  • EN
    Eyan Neal
    Feb 28, 2020
    1.0
    I walked in at 230 and tried to send packages to my wife who is currently deployed. Was greeted by an older woman who was off-put by my presence. I asked if I was able to send these packages today and she responded back with “did you fill out the customs forms?” I told her no, and before I could ask about the customs forms she told me she did not have the time to process my packages and that she was closing soon (in 30 minutes). Also, explaining that it would take too much time to help me because she had to close down her computer. She did help in telling me how to get to a different USPS off base and which customs forms to use and still had an attitude while doing so. Man must be rough working from 11am to 3pm. Terrible customer service. Would give no stars.
  • OH
    Omar Hernandez
    Feb 3, 2020
    2.0
    The lady who works there is always rude, it doesn’t matter how polite you are, she is always mad.
  • AP
    Allan Parker
    Jan 16, 2018
    5.0
    Fantastic postman Smitty Croatan 23451

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.