United States Postal Service

2.4
15 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1896 Laser Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1896 Laser Rd, Virginia Beach, VA
23460, United States

Hours

Reviews

2.4
15 reviews
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  • RT
    Rexy Tabangcura
    Nov 29, 2023
    1.0
    The lady that I talked to this morning was rude and she makes me feel like she doesn’t want to do her Job, I was the first costumer this morning and I have 7 packages for my husband, this is important to me and I was so excited to send those boxes, when she saw me she seems so irritated and disappointed while working. I mean, she’s an old lady, she should know the word, RESPECT!
  • HN
    Hoi-Koeng Ng
    Oct 15, 2020
    1.0
    Lost 4 packages in 2 months now. Submitted forms online only to have them "closed" and sent an email asking me to fill out a survey. No email nor phone calls about it.
  • EN
    Eyan Neal
    Feb 28, 2020
    1.0
    I walked in at 230 and tried to send packages to my wife who is currently deployed. Was greeted by an older woman who was off-put by my presence. I asked if I was able to send these packages today and she responded back with “did you fill out the customs forms?” I told her no, and before I could ask about the customs forms she told me she did not have the time to process my packages and that she was closing soon (in 30 minutes). Also, explaining that it would take too much time to help me because she had to close down her computer. She did help in telling me how to get to a different USPS off base and which customs forms to use and still had an attitude while doing so. Man must be rough working from 11am to 3pm. Terrible customer service. Would give no stars.
  • BR
    Brandon Reder
    Mar 19, 2019
    1.0
    #1: How are you going to be open for 4 hours on a given day? #2: Open from 11am to 3pm - right in the middle of a work day. I can not take time out of a busy schedule to make it over there. #3: They dont deliver to the Gateway Inn. I know because I showed up, asked them if they had some boxes for me, and was told "Yeah we have two boxes." Then just waited for...who knows what. #4: If you need something, send it UPS or FedEx. The USPS is not worth your time and stress.
  • JW
    Jacqueline Wittemann
    May 9, 2015
    2.0
    We did not receive mail delivery yesterday, the 8th of May, 2015. I know this because I had mail out to be picked up. I know this is a courtesy, so if we did not have any mail I would understand why it was not picked up. However, we subscribe to Netflix and were informed by Netflix to expect delivery of 2 DVDs on the 7th of May. We now know that since the mail comes from Richmond, we do not get the Netflix deliveries until the day after the Netflix posted date. Moving the distribution center to Richmond was NOT a wise move! We are now 2 days late in receiving our DVDs. Our regular mail person is great, always on time, always delivers. I trust this is not going to be a regular occurrence.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.