Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4831 Columbus St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4831 Columbus St, Virginia Beach, VA
23462, United States
Hours
Reviews
2.0
330 reviews
5 stars
62
4 stars
16
3 stars
11
2 stars
11
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported rude and unprofessional behavior.
Package Handling
Numerous complaints about lost packages and misinformation regarding shipping policies, leading to frustration among customers.
Facility Issues
Customers noted problems with the drop-off boxes being full or broken, and the overall cleanliness and organization of the facility were criticized.
Wait Times
Many reviews mentioned long wait times due to understaffing, with some customers expressing frustration over slow service.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with the service, leading to a generally negative perception of the location.
- GDGabriela DickeyNov 8, 20255.0Went here as a new Virginian resident to get a key for my mailbox. Staff was very helpful and my key was ready the next day.
- TJTony JOct 27, 20251.0Hope you get the guy, the rest are inept.
- KRKaren RSep 26, 20255.0Only a few people when I went yesterday around 3:30. Good time to go. FYI you can reuse those Amazon bags, just make sure the old paper label is off(scan code) you can write on the package to reuse! Nice:)
- CHchristine howellJul 26, 20255.0The clerk was very helpful and efficient!
- TRT RJul 19, 20255.0Good, hard-working people.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 4831 Columbus St?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Is an appointment needed for passport services here?
Most passport services require an appointment scheduled using the online scheduler; limited walk-in hours are available at select locations.
What are the Post Office hours at 4831 Columbus St?
Monday to Friday: 8:30 AM to 5:00 PM; Saturday: 10:00 AM to 2:00 PM; closed on Sunday.
Can I get a PO Box at this location, and how do I sign up?
Yes, you can apply for a PO Box online or in person with two valid IDs and a completed application form.
Are the PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; check with this location for specific hours.
How much does a passport photo cost at this USPS?
The fee for a passport photo is $15.
What nearby places can I visit before or after my trip to the USPS at 4831 Columbus St?
Nearby you can visit Walmart Supercenter Virginia Beach - Virginia Beach Blvd for shopping or grab a sandwich at Subway.
Are there other postal services nearby this USPS location?
Yes, there are several nearby postal offices including another United States Postal Service location and US Post Office buildings.
What services near this USPS might assist with home improvement or repairs?
Nearby services include Virginia Backflow Service for plumbing, Levin Contracting for roofing, and Mid-Atlantic Building Services for construction needs.