Brand Certified
United States Postal Service
2.3(224 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
501 Viking Dr, Virginia Beach, VA
23452, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 Viking Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
224 reviews
5 stars
57
4 stars
14
3 stars
8
2 stars
11
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their assistance.
Efficiency
Several reviews mention long wait times and slow service, particularly during busy periods, leading to frustration among customers.
Cleanliness and Organization
Multiple customers noted that the post office was messy and poorly organized, contributing to a negative experience.
Package Handling Issues
There are numerous complaints about lost packages and misdelivered mail, indicating systemic issues with package handling.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, highlighting friendly staff and efficient service during their visits.
- DDDerekFeb 13, 20261.0USPS case 85434035 85547369 84545450
- BFBryson FischerJan 31, 20265.0Come here all the time to scan prepaid packages and have only had one issue over 3 years, pretty good
- KOkirsten osmondJan 11, 20261.0i tried to book a passport appointment online and it kicked me out 4x. :(
- JLJ LJan 10, 20261.0I have had endless issues with this post office but this one takes the cake. I placed a label wrong and asked if it was okay, it wasnt, which is fine. She proceeds to tell me I HAVE to legally put a return address. You can find these laws publicly online, its not. She refused my package. A 1.9oz tiny yellow padded envelope, not even half an inch thick and paid for it too, twice. When I explained ive sent these this way before with no problems they said its a "job thing". This is ridiculous. At least educate your employees to know the laws of their "job things". I have never been required to have a return address, to pay $10 for an envelope AND REFUSED. For 0 reason, they were dead. No one was there, dont worry tho they were loud enough for me to hear about her "friends useless boyfriend" and family drama. Which proceeded even after I walked up. She was so rude. Older black woman, with an afro i think it had color in it as well.
- CGCharilla GillettDec 22, 20252.0I couldn't believe they would only give me one strip of tape. Ive been at all these different offices that offer flat rate strapping tape. No fuss. But here I had expected to use it but no. Luckily they let me have 3. But never going there sgain!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Virginia Beach?
The United States Postal Service is located at 501 Viking Dr, Virginia Beach, VA 23452.
What are the operating hours of the USPS at 501 Viking Dr?
The USPS location at 501 Viking Dr is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and is closed on Sundays.
Does this USPS location offer passport services?
Yes, this location accepts first-time passport applications and offers passport photo services, usually by appointment.
Is an appointment needed to apply for a passport at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours are available at select locations.
What is the cost for a passport photo at this USPS?
The fee for a passport photo at USPS is $15.
Can I get a PO Box at this USPS location?
Yes, you can apply for a PO Box online or in person at this USPS. You will need two valid forms of ID and to complete an application.
What are the lobby access hours for PO Boxes at this location?
Most locations offer 24/7 lobby access to PO Boxes, but exact hours may vary; check with the local Post Office for details.
Are there any mortgage services near the USPS at 501 Viking Dr?
Yes, nearby mortgage services include SunTrust Mortgage and Atlantic Bay Mortgage Group offices for Diana Glasier and Cara Erickson, which could assist customers with home financing needs.
Where can I find pet-related services near the USPS location?
For pet services near USPS, customers can visit Canine Obedience Training At Hunt Club for training and boarding, or Pug Rescue of North Carolina, Inc. for pet rescue and community services.
What nearby options are available for beauty and entertainment near the USPS?
Customers can visit American Laser Skincare for laser hair removal and skin care services, or check out Gwin Entertainment for event planning and arts entertainment close to the USPS.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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