Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5173 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Salem Crossing (Wal-Mart) By Abc/Coldstone/Subway.
Location
Hours
Reviews
3.8
126 reviews
5 stars
80
4 stars
5
3 stars
7
2 stars1
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with several noting exceptional service experiences.
Inconsistency
There were mixed reviews regarding service quality, with some customers reporting rude or unhelpful staff, particularly during busy times.
Pricing Issues
Several customers expressed dissatisfaction with high prices for services like printing and shipping, feeling they were being overcharged.
Store Environment
While many appreciated the cleanliness and organization of the store, some noted unpleasant odors and issues with wait times.
Management Concerns
Negative feedback highlighted issues with management, including unprofessional behavior from the owner and inconsistent service policies.
- SBShawn BeckerOct 20, 20255.0Came to this location to have something printed and notarized. All the gentlemen working this Saturday was on point with customer service! Every single employee was pleasant, to me and other customers being waited on. I was so shocked at how nice EVERYONE was, I even complimented on it while I was there. Bravo to all the gentlemen working 10/18/2025. This type of customer service is rare and should be applauded...I will recommend this ups location for all your shipping, printing, and notarizing needs!
- JGJoanelys GrayOct 14, 20255.0Great experience returning several packages! Smooth and simple!
- MMMariaSep 11, 20251.0No entiendo porque si deje un paquete el dia lunes aun se encuentra en camino a Miami, casi toda la semana ? En el seguimiento dice que la caja la enviaron al dia siguiente cuando normalmente la envían el mismo día y para completar va con retraso, estoy llamando y no pueden ayudarme hasta que no llegue a su destino.
- TMteshowme marshallSep 11, 20255.0I've been using this store for over 10 years now and the staff have always been nothing else but extremely respectful and caring to my needs.
- JJJenna JonesSep 2, 20252.0Quick service I think bc of time of day, but DANG instant headache when opening the door. Why? Because it smelled like WEED. Straight marijuana. I couldn’t get out of there fast enough.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5173 in Virginia Beach offer?
The UPS Store #5173 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the operating hours of The UPS Store #5173?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store #5173 a black-owned business?
Yes, The UPS Store #5173 is a black-owned business.
Where is The UPS Store #5173 located?
It is located at 2085 Lynnhaven Pkwy, Ste 106, Virginia Beach, VA 23456.
What types of payment does The UPS Store #5173 accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5173 offer mailbox rental services?
Yes, mailbox services including mailbox rental are available at The UPS Store #5173.
What are some nearby places I can visit after using The UPS Store #5173?
Nearby places include Chanello's Pizza for a meal, Shred Nations for additional shredding services, and Big Chip Clothing Company for shopping.
Are there other service providers near The UPS Store #5173 that could be helpful?
Yes, nearby providers include Shred Nations for shredding, Wright Way Mediation for legal services, and VIP Style Limousines for transportation.
Can I combine a visit to The UPS Store #5173 with other errands nearby?
Absolutely, you can visit The UPS Store at Salem Crossing and also check out Virginia ABC for shopping, or grab a bite at Chanello's Pizza nearby.
How can nearby public services like Shred Nations complement my visit to The UPS Store #5173?
If you need extensive shredding services beyond what The UPS Store offers, Shred Nations nearby specializes in professional shredding and shipping services that can help.