Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5721 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center Located Next To Tropical Smoothie.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
186 reviews
5 stars
112
4 stars
7
3 stars2
2 stars
5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning employees like Taylor, Kasidy, and Jen for their exceptional service.
Staff Competence
While most reviews highlighted the staff's efficiency and knowledge, there were instances of poor service and lack of accountability, particularly involving a few specific employees.
Store Conditions
Several reviews noted issues with cleanliness and unpleasant odors in the store, which detracted from the overall experience.
Operational Issues
Customers expressed frustration over inconsistent store hours and staffing shortages, leading to early closures and long wait times.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about rude behavior from certain staff members, particularly regarding notary services and Amazon returns.
- RRrtfdiverNov 7, 20255.0This UPS store is the number 1 in the area! I have visited nearly every store in Hampton Roads and Veronica and the team are always courteous, professional and exceed expectations!!
- CSClelia SheppardOct 17, 20255.0UPS on Shore Dr. VABeach is the best! Taylor is always friendly and super helpful.
- TMTerri MartinAug 27, 20255.0Customer Service is awesome…Skylar & Cass seem to love their jobs, because they’re always so kind to their customers…Thank you for great service always!
- DCDonna ClanceyJul 17, 20255.0This is by far the best UPS Store location. The UPS Associates care about the customers.. They are helpful, courteous and kind. Thank you, each and everyone.
- LTLouise ThorntonJul 11, 20255.0They are knowledgeable, quick and efficient.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5721 in Virginia Beach offer?
The UPS Store #5721 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the business hours of The UPS Store at 4701 Shore Drive?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5721 open on Sundays?
Yes, it is open Sundays from 11:00 AM to 4:00 PM, but hours may vary on holidays.
Does The UPS Store accept credit card payments and mobile pay options?
Yes, they accept American Express, Discover, MasterCard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and checks.
Where is The UPS Store #5721 located?
It is located at 4701 Shore Drive, Ste 103, Virginia Beach, VA 23455, inside the Kroger Shopping Center, next to Tropical Smoothie Cafe.
Can I pick up my packages at The UPS Store near Tropical Smoothie Cafe?
Yes, The UPS Store #5721 offers mailbox and package receiving services at the Kroger Shopping Center next to Tropical Smoothie Cafe.
Are there any dining options near The UPS Store on Shore Drive?
Yes, nearby restaurants include Mommy Mom Asian-Fusion-Noodles, Anchor Allie's Bistro, Miss Saigon Sandwiches & Noodles, Misako, Lendy's 2.0, Amura Sushi Cafe, and Rita's Italian Ice.
Where can I shred confidential documents near The UPS Store?
Shred Nations, a professional shredding service, is located nearby for secure document destruction.
What amenities can I find near The UPS Store on Shore Drive for mobile phone needs?
Nearby are the AT&T Store and Cricket Wireless (inside GameStop), both offering mobile phone products and services.
How can I reach The UPS Store #5721 for inquiries?
You can call them at +1 757-460-2753 or email store5721@theupsstore.com for assistance.