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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5761 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In Courthouse Marketplace, Next To Harris Teeter.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
136 reviews
5 stars
107
4 stars0
3 stars2
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior from certain employees.
Store Closure Issues
Numerous reviews indicated that the store has been closed unexpectedly or during posted hours, leading to customer frustration.
Staffing Concerns
Several customers noted that the store is often understaffed, particularly during peak hours, resulting in long wait times.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their experiences, highlighting efficient service and helpful staff.
- MHMarvin HerringDec 16, 20251.0The UPS representative I encountered was extremely rude with a very combative attitude. Her name was Kendra and she made my experience less than pleasent. I entered store #5761, the Landstown Commons location and placed my box on a counter adjacent to her register to tape it up. That was a mistake as she lashed out saying very angerly, "that doesn't belong over there, bring it over here." Taken aback by her cantankerous attitude and my unwillingness to escalate the situation, complied handled my business and won't ever step foot in that location again. Sad, you can't really expect much professionalism or customer service from businesses nowadays.
- BBBrentDec 7, 20255.0As of 7 Dec 2025 it appeared to be unfortunately closed. I will miss the convenience and seeing the friendly staff.
- DDD.C.Dec 6, 20251.0This store is permanently closed. They have moved the physical location of the store, this particular storefront is closed.
- SKSarah KDec 3, 20251.0Just went to make a return and the store was closed and cleaned out! It’s completely gone. Please update your website accordingly. When seeing a business confirms their hours 2 weeks prior seems they should be open but this one isn’t.
- JHJennifer Howland-SmithNov 17, 20251.0Apparently this location closed down. I tried to go today and it’s completely emptied out. Disappointing because this was great location that I went to pretty often. Was good service previously.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5761 in Virginia Beach offer?
The UPS Store #5761 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #5761 located?
The UPS Store #5761 is located at 2476 Nimmo Pkwy, Ste 115, Virginia Beach, VA 23456, inside Courthouse Marketplace next to Harris Teeter.
What are the hours of operation for The UPS Store #5761?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours vary, and the store is closed on certain holidays.
Is The UPS Store #5761 open on Sundays?
Yes, the UPS Store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
What payment options are accepted at The UPS Store #5761?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Invoice, Samsung Pay, and Visa.
Does The UPS Store #5761 provide mailbox rental services?
Yes, The UPS Store offers mailbox services including rentals for your mail and packages.
How can I contact The UPS Store #5761?
You can call them at +1 757-430-6300, or email store5761@theupsstore.com for inquiries.
Are there any nearby places to visit when coming to The UPS Store #5761?
Yes, The UPS Store is located next to Harris Teeter supermarket and inside Courthouse Marketplace plaza, making it convenient to shop or dine nearby.
Where can I grab a coffee or smoothie near The UPS Store #5761?
You can visit Starbucks or Tropical Smoothie Cafe, both located nearby, ideal for a refreshment before or after your visit to The UPS Store.
What amenities are available near The UPS Store #5761 to assist customers?
Nearby amenities include The Exchange Network ATMs for banking, One Touch Spa & Nails for beauty services, and Total Access Fitness gym for fitness needs, adding convenience to your visit.