Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5660 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
243 reviews
5 stars
106
4 stars
5
3 stars
4
2 stars
12
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, particularly from an older male employee who was described as rude and unhelpful.
Store Hours
Numerous reviews indicated that the store frequently closes earlier than advertised, causing frustration among customers who arrive during posted hours.
Mixed Experiences
While some customers praised the service from certain staff members, particularly Bernie, others had consistently negative interactions, leading to a divide in customer satisfaction.
Operational Issues
Customers frequently mentioned issues with the store's operational reliability, including broken computers and inconsistent opening times.
Pricing Concerns
Several reviews highlighted concerns about overcharging for services, leading to feelings of being scammed or misled.
- SMShannon MarrowNov 14, 20251.0Closed 20 minutes before closing time and no answer when you call
- EEEJNov 12, 20251.0The employee in this branch are very lazy. They ask you to use the kiosk to do an amazon return when it takes them literally 2 seconds to scan the barcode.
- SSSadie SchooeyNov 4, 20255.0Good service
- MMMaryNov 1, 20251.0Went here to return a package. Note on door says they are closing early for a Halloween party. Can they do this?
- MMMoonkOct 23, 20251.0The customer service provided by the older gentleman was absolutely atrocious. He was very rude about the spelling of my name and made a nasty comment stating "that is not an American name." I was pretty shocked to hear this because the man has a thick accent... one minority being rude and discriminative to another. make it make sense. I'm here to drop off a package, not be criticized. I completely understand why there as so many bad reviews for this business especially pertaining to customer service.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5660 in Virginia Beach offer?
The UPS Store #5660 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store #5660 located?
It is located at 1083 Independence Blvd, Virginia Beach, VA 23455, United States.
What are the operating hours of The UPS Store #5660?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:30 AM to 3:00 PM; Sunday: Closed.
Is The UPS Store #5660 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19; open regular hours on November 11 and November 28.
What payment options does The UPS Store #5660 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5660?
You can call +1 757-460-7460 or email store5660@theupsstore.com.
Does The UPS Store #5660 offer mailbox services?
Yes, they offer mailbox rental and mailbox services for mail and packages.
Are there nearby places for document shredding services?
Yes, Shred Nations is nearby, offering specialized shredding services that complement The UPS Store’s offerings.
What nearby locations could a customer visit before or after using The UPS Store services?
Customers can visit the Haygood Shopping Center for shopping or get a haircut at Great Clips, both located nearby for convenience.
Is there a nearby health or fitness facility near The UPS Store #5660?
Yes, Anytime Fitness Haygood gym and HOTWORX Virginia Beach yoga studio are close, allowing customers to combine errands with fitness activities.