Brand Certified
The UPS Store
2.9(248 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1083 Independence Blvd, Virginia Beach, VA
23455, United States
Certified by The UPS Store • Feb 22, 2026
(757) 460-7460
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/va/virginia-beach/1083-independence-blvd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5660 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.9
248 reviews
5 stars
106
4 stars
5
3 stars
5
2 stars
12
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with many reviews highlighting rude and unhelpful staff, particularly an older gentleman, while others praise friendly and accommodating service from certain employees.
Store Hours
Numerous customers reported issues with the store not adhering to posted hours, often finding it closed during scheduled operating times.
Efficiency
Several reviews mention slow service and inefficiency, with customers experiencing long wait times and issues with staff handling packages.
Mixed Experiences
While some customers express satisfaction with their visits, others report feeling disrespected or undervalued, leading to a lack of trust in the service provided.
- AWAurora Weber3 days ago1.0They show up whenever, leave whenever. The hours mean nothing
- TATony Anderson5 days ago1.0The guy says they don’t do passport photos but it’s on their board and then says we don’t ship to P.O. Boxes but other location was able to help us. Check out all the 1 stars at this location
- TBTerry BaderFeb 14, 20261.0Hours on window clearly says Sat 9am. It's 910 and nobody in sight
- MRMario reyesJan 12, 20261.0Terrible customer service, go somewhere else for your business
- JAjason andersonDec 29, 20253.0I was under the assumption that the staff would perform the packaging of my item for me to ensure sure that it's professionally done. I had to package my own high value item.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5660 in Virginia Beach offer?
The UPS Store #5660 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store #5660 located?
It is located at 1083 Independence Blvd, Virginia Beach, VA 23455, United States.
What are the operating hours of The UPS Store #5660?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:30 AM to 3:00 PM; Sunday: Closed.
Is The UPS Store #5660 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19; open regular hours on November 11 and November 28.
What payment options does The UPS Store #5660 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5660?
You can call +1 757-460-7460 or email store5660@theupsstore.com.
Does The UPS Store #5660 offer mailbox services?
Yes, they offer mailbox rental and mailbox services for mail and packages.
Are there nearby places for document shredding services?
Yes, Shred Nations is nearby, offering specialized shredding services that complement The UPS Store’s offerings.
What nearby locations could a customer visit before or after using The UPS Store services?
Customers can visit the Haygood Shopping Center for shopping or get a haircut at Great Clips, both located nearby for convenience.
Is there a nearby health or fitness facility near The UPS Store #5660?
Yes, Anytime Fitness Haygood gym and HOTWORX Virginia Beach yoga studio are close, allowing customers to combine errands with fitness activities.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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