Brand Certified
The UPS Store
4.0(217 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
576 N Birdneck Rd, Virginia Beach, VA
23451, United States
Certified by The UPS Store • Mar 01, 2026
(757) 282-6233
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/virginia-beach/576-n-birdneck-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5180 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks From Laskin Rd Corner Of 24th & Birdneck.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.0
217 reviews
5 stars
157
4 stars
5
3 stars3
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, with many customers highlighting specific employees for their exceptional service.
Efficiency
While many customers appreciate the quick service, some reviews mention long wait times during busy periods, indicating a need for better staffing during peak hours.
Mixed Experiences
There are reports of inconsistent service quality, with some customers experiencing excellent service while others encountered rude or unhelpful staff.
Convenience
The store's location and self-service options for returns are noted as significant advantages, making it a preferred choice for many customers.
- KKKaitlinFeb 20, 20265.0Love love love this store. The guys are always helpful and kind!
- GHGeorge HagermanFeb 18, 20265.0The Sales Associate, Raphael, was friendly and super-helpful. By suggesting UPS Ground rather than the flat rate Air plan that I came in with, he saved me over $100 for probably the same delivery dates, but just not guaranteed like Air would’ve been.
- EHElizabeth HeischoberFeb 7, 20265.0I am always pleased with the service I receive at my UPS store at 576 N Birdneck Rd., Virginia Beach, VA 23451. On Friday, I came in with several Amazon returns and Raphael was so helpful and courteous! This spot is my go to store becuase they are friendly and efficient when handling all of my mailing needs.
- JAJill ApplegateJan 21, 20262.0Super nice people, but the slowest. If you are in a hurry do not go here . I find myself waiting for at least 20 minutes almost every time I go there . Usually only one person at the checkout as well .
- LWLindsay WongJan 13, 20265.0This is by far the best UPS Store that I have ever been to - because of the two gentleman who frequently work there, Rafael and Raphael. I ship packages out from there 2-3 times per week and have been doing so for more than year. During this time, I have gotten to know these guys - they have exceptional customer service and seem to genuinely enjoy their jobs. They are always friendly, polite, professional, detail oriented, & efficient at their jobs. I specifically aim to go during their shift when possible!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5180 in Virginia Beach offer?
The UPS Store #5180 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.
Where is The UPS Store #5180 located in Virginia Beach?
It is located at 576 N Birdneck Rd, Virginia Beach, VA 23451, two blocks from Laskin Rd at the corner of 24th and Birdneck.
What are the regular business hours of The UPS Store #5180?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Are there any holiday closures for The UPS Store #5180?
Yes, the store is closed on November 27, December 25, December 31, January 1, and January 19.
What payment methods are accepted at The UPS Store #5180?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5180 offer special promotions or discounts?
Yes, customers can save big with special offers and coupons available on their website.
Can I get notary services at The UPS Store #5180?
Yes, professional notary services are available at this location.
How can nearby Birdneck Food Mart be useful during your visit to The UPS Store #5180?
Birdneck Food Mart, a nearby convenience store and gas station, is convenient for quick snacks or fuel before or after visiting The UPS Store.
Which nearby taxi service can help you reach The UPS Store #5180?
The nearby 51 Cab taxi service can provide convenient transportation to and from The UPS Store #5180.
What nearby beauty salons and spas can you visit around The UPS Store #5180?
Nearby beauty and spa options include Platinum Noir, Brazilian Beauty Medspa, Kim's Corner Nail Studio, and Posh Parlor Nail & Skin Spa for hair, skin, and nail services.
Brand Certified Facts from The UPS Store
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