Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2788 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Greatneck Village Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
173 reviews
5 stars
88
4 stars2
3 stars0
2 stars
4
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees, including the owner.
Efficiency
Several customers noted quick service and minimal wait times, although some experienced issues with staff being overwhelmed or unhelpful during busy periods.
Store Management
There are complaints about inconsistent management practices, particularly regarding staff behavior and adherence to posted business hours.
Positive Staff Recognition
Specific employees, like Ty and Destiny, received high praise for their exceptional service, contrasting with negative experiences reported with other staff.
Location Issues
Customers expressed frustration over the store's inconsistent hours and reliability, with reports of being closed before advertised closing times.
- BBBetsy BryanNov 24, 20251.0Do not go to this UPS store I have never been spoken to so rudely in my life. That lady should be fired… it’s not my fault you are working while clocked out because of the incompetence of your other colleague…
- JOJulie OatisNov 19, 20255.0Great service, quick, easy to do business with.
- EEElizabethNov 17, 20255.0I recently visited the UPS Store on Great Neck to send gifts to my relatives for the holidays, and I can't say enough good things about Destiny, who assisted me. I was pretty flustered with all the packing and shipping details, but Destiny was extremely patient and kind throughout the entire process. She helped me package my items carefully, walked me through all of the pricing information, and made sure I understood every step. Her sweet and understanding attitude truly made a stressful situation much easier for me. Thank you, Destiny, for your outstanding customer service and for going above and beyond to help your customers!
- KBKevin BriggsNov 12, 20255.0Big shout out Amore. Terrific employee terrific customer service thank you for your help
- JNJules nvbNov 6, 20255.0I love this store and the efficient ladies who are working hard there!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2788 in Virginia Beach offer?
The UPS Store #2788 offers shipping, packing, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store located in Virginia Beach?
It is located at 1340 N Great Neck Rd, Ste 1272, Virginia Beach, VA 23454, in the Greatneck Village Shopping Center.
What are The UPS Store's hours of operation?
Monday to Friday: 8:30 AM - 7:00 PM; Saturday: 9:00 AM - 3:00 PM; Sunday: 10:00 AM - 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #2788?
Yes, The UPS Store offers mailbox rental services for mail and packages.
Does The UPS Store offer notary and shredding services?
Yes, they provide notary public and document shredding services.
Are there any nearby places where I can enjoy frozen yogurt after visiting The UPS Store?
Yes, sweetFrog Premium Frozen Yogurt is nearby, perfect for a treat after your visit.
What beauty salons are near The UPS Store for a convenient visit before or after your stop?
Angel Nails Deluxe, Hair Cuttery, and Sabrina's Salon are nearby beauty salons you can visit.
Which nearby restaurants can I try around The UPS Store at Greatneck Village Shopping Center?
Nearby dining options include The Bagel Baker, Jimmy John's sandwich shop, Peking City Chinese Restaurant, Pasta E Pani by Salvatore, and Silver Palate Bistro.