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The UPS Store

3.3
(121 reviews)

Business Details

1385 Fordham Dr, Virginia Beach, VA
23464, United States
(757) 479-4634

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1078 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1385 Fordham Dr, Virginia Beach, VA
23464, United States

Hours

Reviews

3.3
121 reviews
5 stars
63
4 stars
6
3 stars
3
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rudeness and unprofessional behavior from employees.

Efficiency

Many customers appreciate the quick and efficient service, although there are complaints about long wait times and understaffing during busy periods.

Operational Issues

Several reviews mention frequent issues with the store's internet and computer systems being down, leading to delays and frustration for customers.

Store Hours

Customers express frustration over inconsistent store hours and difficulty reaching the store by phone, with reports of the store being closed during posted hours.
  • MJ
    Melanie Jones
    Dec 17, 2025
    2.0
    I was at the store doing a return when the girl with pink hair walked away from me while I was at the counter. Another employee helped me instead. I’ve seen her do this a couple of times, since I go to this store regularly. Walking away without saying anything is disrespectful.
  • LA
    Lupita Alvarado
    Nov 15, 2025
    5.0
    Always come here for print out, mailing or even faxing. They’re fast and reliable.
  • NW
    Noah Windsor
    Nov 7, 2025
    1.0
    Never answer your phones calls and then they never call back! Don’t bother with this location
  • CE
    Catherine Eversole
    Oct 11, 2025
    5.0
    Always have good service
  • DD
    DAVE
    Mar 13, 2025
    3.0
    Up’d to 3 stars since management responded to my review. Many Amazon returns have gotten lost I was charged for them after returning to this UPS. Computers are often down. Floor stays dirty. Employees don’t look happy to have a job.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1078 in Virginia Beach offer?

The UPS Store #1078 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and small business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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