The UPS Store

3.3
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1078 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1385 Fordham Dr, Virginia Beach, VA
23464, United States

Hours

Reviews

3.3
121 reviews
5 stars
62
4 stars
6
3 stars
3
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff for being friendly and efficient, while others report rudeness and unprofessional behavior from employees.

Efficiency

Many customers appreciate the quick service and efficiency, especially during busy times, although some report long wait times due to understaffing.

Communication Issues

Numerous complaints about poor communication, including unanswered phone calls, lack of updates on package status, and inconsistent information regarding services.

Store Operations

Several reviews mention issues with the store's operational hours, including being closed during posted hours and problems with internet connectivity affecting service.
  • MJ
    Melanie Jones
    Dec 17, 2025
    2.0
    I was at the store doing a return when the girl with pink hair walked away from me while I was at the counter. Another employee helped me instead. I’ve seen her do this a couple of times, since I go to this store regularly. Walking away without saying anything is disrespectful.
  • LA
    Lupita Alvarado
    Nov 15, 2025
    5.0
    Always come here for print out, mailing or even faxing. They’re fast and reliable.
  • NW
    Noah Windsor
    Nov 7, 2025
    1.0
    Never answer your phones calls and then they never call back! Don’t bother with this location
  • CE
    Catherine Eversole
    Oct 11, 2025
    5.0
    Always have good service
  • AT
    Alice Twining
    Aug 23, 2025
    5.0
    Very efficient and kind.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1078 in Virginia Beach offer?

The UPS Store #1078 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and small business services.