Easy to use and conveniently located inside KROGER VA 537. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
DO NOT BUY WATER FROM THIS COMPANY YOU WILL REGRET IT!! I rented a cooler, and water delivery service from this company when it was ready fresh water. It worked great until Primo Water bought Ready Fresh water. Then the app wouldn’t work, the lost my account and account number. They delivered water even though it wasn’t scheduled to be delivered, and we never ordered any water. When we would schedule water for delivery they would skip our order, and not deliver it. We would call to complain sitting on the phone for a half hour or more waiting to talk to someone. Then they would apologize, and reschedule the skipped order. We told them we needed it to be delivered in the morning because my wife had to be here because I’m disabled. My wife has to to to work at 7:00 am, and she waited until 2:00 pm when she was told by her boss to come to work or she would be fired. She went to work, and it’s past 6:35 pm and they still haven’t delivered our water. I closed my account. I can by a better water dispenser on Amazon with an ice maker that’s better then the piece of junk I rented from them, and I can buy 5 gallons of water from the store for only 0.04 more whenever I need it without the hassle and headache of this company. Anyone who gets water from this company is a moron.
Frequently Asked Questions About Primo Water Exchange
What services does Primo Water Exchange provide?
Primo Water Exchange offers a self-serve water refill station for fresh filtered drinking water in 1, 3, or 5-gallon sizes.
Where is Primo Water Exchange located?
It is located inside Kroger VA 537 at 5237 Providence Road, Virginia Beach, VA 23464, USA.
What are the hours of operation for Primo Water Exchange?
Primo Water Exchange follows the retailer location hours of the Kroger store it is inside.
What payment methods are accepted at Primo Water Exchange?
Accepted payment options include American Express, Apple Pay, Cash, Mastercard, and Visa.
Does Primo Water Exchange offer bilingual support?
Yes, services are provided in both English and Spanish.
How can I contact Primo Water Exchange?
You can call them at +1 844-237-7466 or email social@primowater.com.
Where can I learn more about Primo Water Exchange online?
Visit their website at https://www.water.com/services/primo-water-exchange/ or follow them on Facebook at https://www.facebook.com/PrimoWaterCorp and on Instagram as Primowater.
Are there nearby places where I can handle financial services before or after refilling water?
Yes, nearby financial services include Western Union, OneMain Financial, and Coinme, which can help with money transfers, loans, and currency exchange.
What nearby places can I visit for entertainment or relaxation around Primo Water Exchange?
Customers can visit Redbox for video rentals, Smith Books for bookstores, and Jungle Aquatics for an aquatic pet store and botanical garden experience.
Is there convenient access to grocery shopping near Primo Water Exchange?
Yes, Primo Water Exchange is located inside a Kroger grocery store, providing easy access to groceries, bakery, and delicatessen services.