Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 119 S Pollard St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
57 reviews
5 stars
26
4 stars0
3 stars
4
2 stars
3
1 star
24
CW
Cynthia Wilbert
Feb 7, 2026
1.0
FIVE STARS FOR STAFF. ZERO STARS FOR THE PEOPLE THAT ARE PAID TO THINK.
Love everyone there 💛. Always service with a smile.
Someone NEEDS to address the parking problem since Pestos pizza customers hog up the already small and DANGEROUS parking lot.
I've had to WAIT for a parking spot because of this.
PLEASE do something about this.
It is ridiculous and getting worse.
Also, why does the Roanoke office send people to the tiny Vinton branch and tell them they do walk in passports?
An issue the hard workers have to deal with.
Use your heads, people.
You call that a GOVERNMENT OFFICE?
VD
Vicky Delby
Feb 3, 2026
5.0
Even though there were several people in the post office today, the clerks were fast, efficient, and friendly. I didn't have to stand in line long.
EV
Eduard Valeyev
Jan 10, 2026
5.0
Fantastic staff at this location! In particular, Angie helped us out big time when the main Roanoke office refused our kids' passport appointment due to missing staff (no heads up, no apologies). We walked in not expecting to be helped, but Angie took care of the 2 applications (with photos) while managing the customer line with her co-worker. Top notch service from her, USPS is lucky to have staff like her.
JB
Jonathan Booth
Oct 29, 2025
5.0
Very welcoming staff the person who helped me was Susan, my experiences have been good when coming here to ship packages!
RP
Ryan Packard
Sep 15, 2025
2.0
Passport Photos denied from here. This location does not have a proper set up for taking pass port photos. Staff were very nice but I wish they would invest in a tripod and review margin requirements.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 119 S Pollard St?
The location offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment scheduled online, although limited walk-in hours are available at select locations.
What are the hours of operation for this USPS location?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 11:00 AM; closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Online reservations are available on the USPS website.
Can I access my PO Box after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Please check with this local Post Office for specific details.
What is the cost for a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
Is there a nearby place I can visit for dining after visiting the Post Office?
Yes, nearby dining options include Dogwood Restaurant, Big Belly Pizza Subs and Burgers, and Giardino Pizza, which offer a variety of American and Italian dishes.
Are there any nearby fitness or recreational facilities near the USPS location?
Yes, you can visit Savannah Miller gym and fitness trainer, Vivian Sanchez sports club, or OMA / Optimum Martial Arts for fitness and recreation close by.
What local amenities near the Post Office could be helpful for banking or financial services?
Nearby financial services include HomeTrust Bank, Bank of America, and Edward Jones Financial Advisors for your banking and investment needs.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: