United States Postal Service

3.0
55 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 119 S Pollard St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
119 S Pollard St, Vinton, VA
24179, United States

Hours

Reviews

3.0
55 reviews
5 stars
25
4 stars
0
3 stars
4
2 stars
3
1 star
23
  • EV
    Eduard Valeyev
    2 days ago
    5.0
    Fantastic staff at this location! In particular, Angie helped us out big time when the main Roanoke office refused our kids' passport appointment due to missing staff (no heads up, no apologies). We walked in not expecting to be helped, but Angie took care of the 2 applications (with photos) while managing the customer line with her co-worker. Top notch service from her, USPS is lucky to have staff like her.
  • JB
    Jonathan Booth
    Oct 29, 2025
    5.0
    Very welcoming staff the person who helped me was Susan, my experiences have been good when coming here to ship packages!
  • RP
    Ryan Packard
    Sep 15, 2025
    2.0
    Passport Photos denied from here. This location does not have a proper set up for taking pass port photos. Staff were very nice but I wish they would invest in a tripod and review margin requirements.
  • SM
    Sean McNamara
    Dec 5, 2022
    1.0
    Waste of time trying to deal with these people. They refuse to answer the phone. The app is useless. Impossible resolve a simple issue.
  • TC
    Tony Colo
    Feb 7, 2019
    1.0
    The most RUDE ,know it all woman I think I have ever talked too! Do you hear me postal supervisors over this woman!!! Why won't you people do something about people like this. She talks to customers like they work for her!! Or they are her husband! Boy, I feel sorry for that man. Blood pressure already high enough. I'm out

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.