Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 200 Lawyers Rd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, particularly in the passport office.
Customer Service
Frequent complaints about poor customer service, including unhelpful responses and lack of assistance.
Service Reliability
Numerous issues with lost mail and packages, as well as inconsistent service experiences.
Management Issues
Concerns about inadequate management and lack of support for staff, leading to poor customer interactions.
Mixed Experiences
Some customers reported positive interactions, highlighting helpful staff members amidst the overall negative feedback.
AW
abigail westerby
Oct 9, 2025
5.0
I used the self kiosk wrong and the lady, dieu I think was her name, helped me fix my mistake! She was very nice!
IC
Inyong Choi
Oct 2, 2025
5.0
Dieu was highly professional with passport process. Thank you.
AE
Ashley Evernham
Sep 13, 2025
1.0
Turned me away from my scheduled passport appointment. Wasted time arguing with me over filling out the form when we could’ve used that time to fill it out anyways. It takes like 2 minutes. Rude staff.
MM
mona Mona
Aug 19, 2025
1.0
I went there to buy post cards in August- I got this very rude, inexperienced young lady named Dieu. She said POSt Office never carried post cards which I had purchaseed at least 28 times before. She said " go to wallmart & buy postcards". I asked to speak with supervisor. He came. For the first ten minutes I had to describe to him what the product looked like. He remembered the product! and asked Dieu to get it. She told him that he was wrong that the product did not exist. She had such attitute with her supervisor in front of other customers which is totally unacceptable. She just left her place behind the counter, throw up her arms and left !! The supervisor asked me to please drive to Merrifeild Post office and buy them there& I left ! This is why people suggest to close the post offic and think of another idea to run it. (Veinna VA 22182)
YM
Y M
Jul 28, 2025
4.0
Read the comments really made me scared of this location. Went there today. The staffs were helpful. They know what they’re doing. No bad attitude or anything. Long wait but when it came to my turn I got an Asian lady helping me, things went pretty smoothly and fast.
Supervisor didn’t come to help their staffs.
Would definitely hate to have a leader like that.
The staffs definitely deserve better management.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 200 Lawyers Rd NW?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of the United States Postal Service at 200 Lawyers Rd NW?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 1:30 PM; closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. You'll need two valid forms of ID and a completed application if applying in person. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Please check with this local Post Office for specific access times.
Is there a fee for taking a passport photo at this Post Office?
Yes, the current fee for a passport photo is $15.
What nearby places can I visit after going to the United States Postal Service?
Nearby you can visit Plaka Grill for Mediterranean cuisine, 29th Parallel Coffee for a coffee break, or Vienna nail spa for beauty services, making it convenient to combine errands and leisure.
Are there nearby transit or service-related businesses that can help visitors to the Post Office?
Nearby services include Access Interpreting Inc for interpretation needs and several other nearby Post Offices like US Post Office for alternative mailing options.
What dining options are available near the United States Postal Service at 200 Lawyers Rd NW?
You can enjoy Italian dishes at Roberto's Ristorante Italiano, grab a pizza at Papa John's Pizza, or have ice cream at Nielsen's Frozen Custard, all within close proximity to the Post Office.