United States Postal Service

3.5
17 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 485 Lee Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
485 Lee Hwy, Verona, VA
24482, United States

Hours

Reviews

3.5
17 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • KG
    Kenneth Gregg
    May 15, 2024
    5.0
    a̶w̶s̶o̶m̶e̶
  • HH
    Hon_Dodge2_0
    Sep 12, 2023
    5.0
    Frequent visits. No issues.
  • CD
    Cindy Dean
    Jul 26, 2018
    5.0
    Handicap accessible parking and entrance into Post Office.
  • SP
    Steve Price
    Nov 27, 2017
    1.0
    Terrible. Always receive mail that is not mine as well as not getting mail that I am expecting. Don't bother paying extra for expedited shipping on packages either because they will arrive in a timely manner, only for these employees to have a "we'll get to it whenever" attitude towards it. Today I got the comment that they would "TRY to get to it this afternoon" on a package that I paid for shipping to be sure to get it today and has been in their possession since 8AM. The recently retired postmaster could find your package in a heartbeat in such a situation and you'd be all set. This crew simply says "we'll try to find it" and go on about their business with no regard to it. All around terrible attitudes and no customer service whatsoever. My one star is a reluctant add, only because Google will not allow the review without at least one.
  • AR
    Ashley Rexrode
    Dec 19, 2016
    1.0
    We visited your post office today and several of your employees were extremely rude. Upon leaving, my husband could not find his wallet. He checked his car, could not find it, and walked back up to the door. They had locked it for closing time so be knocked on the door. The woman shouted that they were closed. My husband said he understood but that he couldn't find his wallet and needed to ask a question. Another employee chimed in mocking my husband in an extremely rude way (the employee most likely didn't think that we could hear him). I am extremely disappointed in the customer service that we received today and I will be calling to complain. We visited on December 19th, at 4:45pm. Our drop off packages were prepaid and we were not there long.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.