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Visit your local Post Office™ at 4952 Lee Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
im in michigan and i have two packages stuck at this location for over a week now.. you suck troutville usps
JV
J in VA
Aug 22, 2025
1.0
They deserve 0 stars. From the postmaster to the counter staff to the carriers, no one gives a hoot. All lack empathy, all lack a desired to do an adequate job and act as if the customer is an inconvenience. Packages are frequently lost, not delivered or get damaged. I purposely go to the neighboring post office whenever possible to avoid this cess pool of a location.
PM
P ME
Oct 28, 2023
5.0
The staff at this location are so kind and helpful. Thank you for being so easy to work with.
JF
James R. Frazier
Feb 6, 2021
1.0
It’s Saturday 6:00p.m getting dark, snowstorm expected, just happen to be by front window and notice there is a mail vehicle at the mailboxes and when they pull away there appears to be a box at the foot of the mailbox, REALLY! Why would they do this, mail service for the day has already been done and if we hadn’t been by the window we would not have discovered this perhaps until Monday. It’s bad enough that it took 6 weeks in December for some of our mail to be delivered, one of those being a payment, which was counted as late, thank you post office! What is happening to the postal system!!!!!!
LK
Leland kolson
Jun 26, 2017
1.0
Went to pick up a package on a Saturday to be told that my package was not there. I had the tracking information that stated it was. The woman was argumentative and absolutely certain the package wasn't there. Had to wait in the troutville park till Monday, spoke to another postman who said the package was there 3 days before Saturday. Not sure what that was all about. I also had a letter sent from a family member, that had hold for thru hiker written on it, that went missing and never showed up. I have a strong feeling that letter was stolen as it contained several hundred dollars in cash. I would be wary of using this post office if your a thru hiker.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 4952 Lee Hwy?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the USPS location at 4952 Lee Hwy.
How do I schedule an appointment for passport services at this USPS location?
You can schedule a passport service appointment online using the USPS appointment scheduler. Some locations also offer limited walk-in hours.
Can I get a passport photo taken at this Post Office?
Yes, most Post Offices that offer passport services can take your passport photo, but you need to make an appointment using the online scheduler.
What are the operating hours for the USPS at 4952 Lee Hwy?
The Post Office is open Monday to Friday from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and on Saturday from 9:00 AM to 11:00 AM. It is closed on Sundays.
How can I apply for a PO Box at this USPS location?
You can apply for a PO Box online via the USPS website or visit the Post Office in person with two valid IDs and a completed application.
Is the PO Box lobby accessible after hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary so please check with the Post Office directly.
Are there any schools near the USPS location at 4952 Lee Hwy where I could drop off mail for students or teachers?
Yes, nearby schools include Greenfield Elementary and Troutville Elementary School, where you might conveniently send mail or parcels for students or staff.
What recreational areas are close to the USPS at 4952 Lee Hwy where I can visit before or after my postal errands?
Troutville Park is nearby, offering a place to relax or enjoy outdoor activities before or after visiting the Post Office.
Are there any local shops nearby where I could buy packaging supplies or gifts after visiting the USPS at 4952 Lee Hwy?
Yes, Apple Barn Gifts nearby is a great option for gifts, and The Vintage Schoolhouse offers home goods and consignment items.
Is there a bank near the USPS at 4952 Lee Hwy if I need to handle money orders or banking?
Yes, the Bank of Fincastle is nearby and might be helpful for banking services related to money orders or other financial needs.