Brand Certified
United States Postal Service
1.8(168 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
445 N Main St, Suffolk, VA
23434, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 445 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
168 reviews
5 stars
24
4 stars
6
3 stars
4
2 stars
9
1 star
125
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with mail delivery, including missing packages, delayed mail, and incorrect deliveries.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive of customer concerns.
Organization
Customers expressed frustration over the disorganization of the post office, including unresponsive management and lack of accountability for lost mail.
Facility Conditions
The post office was noted to be in poor condition, with complaints about cleanliness and outdated facilities.
- JJJosietoday1.0It’s truly shocking that this is a federal organization. It’s the most unorganized entity I’ve ever encountered. My large box package was picked up by the mail carrier, who claimed to have scanned it in but never did. It’s been a month, and my tracking status still shows “pre-label created,” indicating no further updates. Seven days later, I visited the location, hoping to get some updates on my tracker app. However, they were completely unhelpful. They didn’t even try to assist me in resolving the issue. The carrier was nowhere to be found, and there was nothing they could do. It was a very unprofessional environment. Ironically, when I entered the establishment, I found another customer in front of me who shared the same concerns and she received the same response. This location can’t be trusted! Totally unacceptable! I canceled my business account and started using UPS, which has been the best service I’ve received so far. I would give 0 stars if I could!
- JSJames ScottOct 13, 20251.0The post office supposed to close at 12 o’clock.. These people close a whole hour earlier And look how they left the lobby Very embarrassing for my city Highly disappointed
- HCHailey CullipherSep 24, 20251.0Middle aged Lady with glasses at the front counter needs to relearn customer service. Seems like based on other reviews she’s been quite rude & unhelpful before.
- SCsnow chenAug 8, 20251.0Worst service ever. Dropped off a packet on Friday August 8th, 2025 at 2:33pm to ship and was rudely treated and yelled at by an employee. When she asked me to verify the address I was trying to do so but was constantly being rushed and rudely spoken to. There was not a single person in line at the time. When the service satisfactory survey came up, before I got the chance to even choose, the employee forcefully took over and pressed excellent for her own service. This is crazy and never seen before. If I can report her I would. She aggressively and rudely talked back when I kindly asked if I could take a quick picture of my packet. It was an easy yes or no question, however she has to say a bunch of stuff and made a face while saying no in the end. She also threw my packet.
- SCScott CFeb 24, 20254.0I'm not sure why folks have given such poor reviews. Every time I go to the post office on N Main the are courteous and professional. I've never had a bad interaction are they overly friendly no, but if you had to ask the same three questions hundreds of times a day how would you be? Thank you for your support of our community.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 445 N Main St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can provide passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler; limited walk-in hours are available at select locations.
What are the business hours of this Post Office?
Monday to Friday from 8:30 AM to 12:30 PM and 1:30 PM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application form.
Is the lobby accessible for PO Box customers after normal business hours?
Yes, most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check this specific location for exact hours.
Are there any nearby places where I can explore after visiting the Post Office?
You can visit nearby attractions like the Suffolk Visitor Center for travel information or the Riddick's Folly House Museum for local history.
If I need health services near the Post Office, where can I go?
Nearby health providers include Howell Dentistry for dental care, Knox Audiology & Hearing Care, and Dolly Gupta MD for family practice.
Are there other postal service locations near this Post Office?
Yes, there is another nearby location named US Post Office as well as this same United States Postal Service location nearby.
Where can I find postal-related online resources or apps for this Post Office?
You can use the USPS online scheduler for appointing passport services and download the USPS mobile app available on iOS and Android.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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