Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 445 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
169 reviews
5 stars
24
4 stars
6
3 stars
4
2 stars
9
1 star
126
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and failures in mail delivery, with many packages marked as delivered but not received.
Customer Service
Feedback indicates a consistent pattern of rude and unhelpful behavior from staff, leading to frustration among customers.
Communication Problems
Customers expressed difficulty in reaching the post office by phone, with many complaints about unanswered calls and lack of follow-up on issues.
Operational Inefficiencies
Several reviews highlighted issues with staffing, including long wait times and inconsistent service hours, contributing to a negative customer experience.
Lost Mail
Multiple customers reported missing mail and packages, with claims of misdelivery and lack of accountability from the post office.
- JSJames ScottOct 13, 20251.0The post office supposed to close at 12 o’clock.. These people close a whole hour earlier And look how they left the lobby Very embarrassing for my city Highly disappointed
- HCHailey CullipherSep 24, 20251.0Middle aged Lady with glasses at the front counter needs to relearn customer service. Seems like based on other reviews she’s been quite rude & unhelpful before.
- KBKarla BradleyAug 19, 20251.0This post office can't seem to keep a carrier for route 16. We may get mail once every week or two. I went there and spoke to the manager. She told me that they are short staffed. I asked her if she could pull my mail and she said they were not allowed to do that. I called the consumer affairs department and filed a complaint via the USPS website. I have informed delivery set up and according to those notifications, Im missing mail from 3 weeks ago
- KWKimberly WaltonAug 16, 20251.00 stars for the past 3 months I’ve had to go pick up my mail because it’s not being delivered. I filed a complaint and they delivered for 2 days then stopped again. The last time I went in there Garrett “the office manager” went back and forth with me telling me that my mail was on the truck. I asked him to please double check and he came out with 12 pieces of mail. No apologies instead he told me I was being rude and condescending to him, that confused me because all I did was ask for my mail that his office is failing to deliver. I don’t know what needs to happen but something does because this post office is terrible.
- JAJena AluiaAug 15, 20251.0The worst - my leasing office and I have been trying to contact the post office since November 2024 to get a new mailbox key for my personal use. They have ignored all the attempts made by the leasing office and myself. I have not been able to access my mail since I moved in, in November 2024. I have been unable to receive checks that I need to cash, sentimental holiday cards sent to me by family and friends, my W-2’s, a magazine subscription I paid for prior to moving in here, and other things that remain a mystery because I am being denied access to my mailbox by the post office. My online help requests are closed out as “completed” and I have never received a phone call, email, text, knock at the door, or carrier pigeon to ask how I can be assisted or the steps I need to take to retrieve a new key to access *MY* federal mail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 445 N Main St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can provide passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler; limited walk-in hours are available at select locations.
What are the business hours of this Post Office?
Monday to Friday from 8:30 AM to 12:30 PM and 1:30 PM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application form.
Is the lobby accessible for PO Box customers after normal business hours?
Yes, most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check this specific location for exact hours.
Are there any nearby places where I can explore after visiting the Post Office?
You can visit nearby attractions like the Suffolk Visitor Center for travel information or the Riddick's Folly House Museum for local history.
If I need health services near the Post Office, where can I go?
Nearby health providers include Howell Dentistry for dental care, Knox Audiology & Hearing Care, and Dolly Gupta MD for family practice.
Are there other postal service locations near this Post Office?
Yes, there is another nearby location named US Post Office as well as this same United States Postal Service location nearby.
Where can I find postal-related online resources or apps for this Post Office?
You can use the USPS online scheduler for appointing passport services and download the USPS mobile app available on iOS and Android.