Brand Certified
United States Postal Service
1.9(108 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4897 Bennetts Pasture Rd, Suffolk, VA
23435, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4897 Bennetts Pasture Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
4897 Bennetts Pasture Rd, Suffolk, VA
23435, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
108 reviews
5 stars
14
4 stars
8
3 stars
3
2 stars
7
1 star
76
- DCDustin C6 days ago1.0Had a package Needed to be delivered through ysps to fix my car. GUARANTEED 2-4 day shipping. Its going on 2 weeks and nothing has arrived. My package came to this location and then was sent to smithfield then sent to Richmond so I filed a claim with usps. This branch either Kristen or Christian called me at work and left a voicemail about how they are handling my case and to call back I have tried calling back for days and no one will answer. Package came back to this location and got sent back to richmond after they said they would hold it and contact me and guess what they did it for a 3rd time called 10x today and no one will answer. They closed my case because they were going to handle it and seller wont refund me until I return package and I LITERALLY CANT! Call usps customer service and its been hours still no call back, this has cost me wages and frustration as this is our primary vehicle and no one will be held accountable in 2026 and im sick of it!
- THTanya HardeeJan 5, 20261.0This PO is hit or miss if they're actually open for the abbreviated hours they have posted. They often deliver mail to an incorrect address, or lose items entirely. That has been ongoing for many years! I recently found a 'delivered' package 1/4 mile down the road from my mailbox in the drainage ditch. Another recent delivery had an item damaged for the driver cramming a padded mailer into my small mailbox, tearing the package and gouging the new motorcycle face shield that was inside. Those aren't cheap! It was wedged in so tight that I almost pulled the mailbox door off trying to un-wedge the package from the mailbox. Seriously- just leave a package at my door if it's that big compared to the mailbox. Their office hours require time off from work to pick up mail after a hold, or to send anything important out. If it weren't for the mail hold at my address for two weeks, I would have gone to the Churchland PO. At least their staff is generally friendly, and they observe normal, consistent hours.
- JBJessica BoykinDec 29, 20251.0This post office looses mail all the time. They lost my medication. They lost my ceiling fans. And recently they opened a Christmas card I received. I know this because the sticker that was supposed to seal the back was broken. I feel this place is very dishonest. Very disappointing.
- SJS. JordanDec 18, 20251.0Absolutely HORRIBLE! No customer service and mailman does bare minimum. A bunch of lazy half workers in our area. They all need to be fired!
- JMJ MNov 29, 20252.0So i went into this post office today to do a return. The desk clerk didnt even ask me how my day was. He said, you need to tape that up.... o.k. well then i was going to see if yall had alittle tape to tape it up. Then i showed him the QR code to send it.. He was like thats not it, he said you will need to print it out. Bunch of overpaid people that dont know what there looking at. So, i didnt feel like waisting my breath and i left. I will try again on monday and hopefully this person wont be there. Thanks for the little bit of tape and the crappy customer service. Oh and the fact you dont k ow what your looking at.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4897 Bennetts Pasture Rd offer?
This Post Office provides mail and package shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, you can submit first-time passport applications here. Many locations also offer passport photo services, but you should complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it's open 10:00 AM to 12:30 PM and 1:30 PM to 4:30 PM. On Saturday, hours are 10:30 AM to 12:30 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office, and how?
Yes, you can search for and reserve a PO Box online or in person. Online reservations can be made at https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible outside regular hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Contact your local Post Office for specific details.
What nearby places can I visit around the United States Postal Service at Bennetts Pasture Rd?
Nearby you can find the comic book store Dark Dominion Comics, Suffolk Fire and Rescue Station 10, and John Yeates Middle School. These are convenient spots if you want to explore the area before or after your visit.
How can nearby services like Hampton Roads Contracting Services enhance my experience when visiting this Post Office?
You might consider contacting Hampton Roads Contracting Services for home services in the area if you are handling property matters during your visit to the Post Office.
Are there local recreational spots near the Post Office that I can visit?
Nansemond River PONY is a nearby sports and recreation venue where you can enjoy gym facilities and active life options before or after your Post Office visit.
Does the United States Postal Service at this location have online apps for mobile access?
Yes, USPS offers mobile apps on both iOS and Android platforms for convenient access to services and information.
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