Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5885 in Suffolk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Centerbrooke Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
200 reviews
5 stars
152
4 stars
7
3 stars3
2 stars
7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.
Efficiency
Customers frequently mention quick service and minimal wait times, highlighting the store's ability to handle busy periods effectively.
Mixed Experiences
While many reviews are positive, there are notable complaints about package handling issues and inconsistent service, particularly regarding package holds and customer interactions.
Store Hours
Some customers expressed frustration with the store's closing times and policies, indicating a need for clearer communication.
- SBStina BeverlyDec 29, 20255.0Ms.Sonja went above and beyond making copies of my degrees. She has great customer service and a friendly personality.
- KBKay baby1Dec 20, 20252.0Here it is 1 week before Christmas and the store closed at 3 on SATURDAY! WONT bring my business there again. I'll use another access store .
- AHA HDec 13, 20255.0The Centerbrooke UPS Store offers better service and is more efficient!
- KBKeithandLisa BarkemaDec 12, 20255.0This is the best UPS store I've used. The staff is friendly , knowledgeable and help you get in and out as quickly as possible. I will always use this location.
- JAJonathan AveryNov 25, 20251.0Had a very good experience with this store the first time. They held a package I wanted to stop shipment for and were very helpful. The second time was awful and had me ready to never use ups again. I was shipping a bumper through eBay with a prepaid label. It was wrapped and secured and sized was by the store before I purchased the label so I could have the dimensions correct. When I got ready to ship, they said it needed to be boxed for “conveyor” purposes. This had not happened before with the previous bumper I shipped in bubble wrap. They then charged for supplies and labor to add additional wrapping. I now get a message from eBay trying to charge me for additional size due to the box they made me add. This is ridiculous, just companies trying to get every penny from customers. Really disappointed in UPS for this.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Suffolk offer?
The UPS Store #5885 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the opening hours of The UPS Store on weekdays?
Monday through Friday, The UPS Store in Suffolk is open from 8:30 AM to 7:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open from 11:00 AM to 4:00 PM on Sundays.
Are there any holiday closures for The UPS Store?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. For other holidays, it may be open during regular hours.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox services and mailbox rentals are available at The UPS Store #5885 in Suffolk.
How can I contact The UPS Store in Suffolk?
You can call them at +1 757-539-0034 or email store5885@theupsstore.com for inquiries.
Are there nearby dining options when visiting The UPS Store?
Yes, nearby restaurants include Sante Fe Grill (Mexican cuisine), Jamminz (Jamaican and barbecue), Iron Chef Japanese Restaurant (sushi), Subway (sandwiches), Wendy's (fast food), and Starbucks for coffee.
Can I combine a visit to The UPS Store with nearby shopping or services?
Absolutely, The UPS Store is located near stores and services like Dollar Tree for discounts and arts & crafts, myStorage for packing supplies and storage, and Edible Arrangements for gifts.
Are there medical or urgent care facilities near The UPS Store?
Yes, Velocity Urgent Care, Sentara Urgent Care, and Ivy Rehab for Kids are nearby, providing convenient healthcare options.