Brand Certified
RXO - CLOSED
4.4(294 reviews)
Certified by RXO - CLOSED • Feb 22, 2026
Business Details
Bridgeway I, 6950 Harbour View, Suffolk, VA
23435, United States
Certified by RXO - CLOSED • Feb 22, 2026
(800) 883-4593
Certified by RXO - CLOSED • Feb 22, 2026
https://www.rxo.com
Certified by RXO - CLOSED • Feb 22, 2026
About
Certified by RXO - CLOSED • Feb 22, 2026
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Certified by RXO - CLOSED • Feb 22, 2026
Hours
Certified by RXO - CLOSED • Feb 22, 2026
Reviews
4.4
294 reviews
5 stars
239
4 stars
8
3 stars
5
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the delivery teams for being professional, courteous, and respectful during their interactions.
Communication
Customers appreciated timely communication regarding delivery schedules, although there were notable complaints about inconsistent updates and missed appointments.
Delivery Issues
Numerous reviews highlighted significant issues with delivery delays, cancellations, and poor customer service, leading to frustration among customers.
Installation Problems
Several customers reported dissatisfaction with installation services, including incomplete setups and lack of follow-up on issues.
Mixed Experiences
While some customers had excellent experiences with specific delivery teams, others faced severe challenges, indicating inconsistency in service quality.
- JHJim HillJan 28, 20265.0Guys called about 30 mins before the scheduled time to they are on the way. Showed up came in checked the job and went to work. They were friendly, efficient, knowable. Took out old refrigerator, then installed the new one. Hooked it up and tested it. Job went great. Top Notch job.
- KSKathy SJan 21, 20262.0When they brought my washer and dryer I realized I had made a mistake by not ordering the pedestals. I called LG while they were there and I was told by LG installation is only provided for the pedestals if they are purchased at the same time as the washer and dryer - LG suggested I refuse the washer and dryer delivery and reorder everything on the same order. The delivery people had already brought the washer and dryer into the house. When I told them I was going to refuse the delivery as advised by LG they were very unhappy. I commented I hoped they were paid by the hour as I would feel bad about having them come all this way only to have me refuse the delivery. After some discussion they said they would install the pedestals for me if I kept the washer and dryer and just placed a separate order for the pedestals. I placed a separate order for the pedestals. When the pedestals arrived they said they couldn't install them because they had a very busy delivery day. I haven't heard from them since then. The pedestals are sitting in the box waiting. Update: I received a timely response from the owner. They are working with LG and the warehouse to solve my issue. Update: They dropped the ball and were unable to solve my issue. I ended up returning the washer, dryer and pedestals I ordered for a full refund.
- BHBetsy HenkelJan 16, 20265.0Guys were great. Very quick and professional.
- DBdave bardsleyJan 12, 20265.0Very courteous and respectful. Great guys
- LELavern EverettJan 9, 20265.0Delivery men were very professional and polite. Setup product and took away my old dryer. Arrived on time. I appreciate the professionalism.
Frequently Asked Questions About RXO - CLOSED
What services does RXO provide?
RXO is the largest provider of last mile logistics for heavy goods in North America, arranging last mile deliveries as well as assemblies and installations.
Where is RXO located?
RXO is located at Bridgeway I, 6950 Harbour View, Suffolk, VA 23435, USA.
What are RXO's business hours?
RXO is open Monday through Sunday from 8:00 AM to 5:00 PM.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
Which languages does RXO support?
RXO provides services in English and Spanish.
When was RXO established?
RXO was established in 1989.
How many deliveries does RXO manage annually?
RXO arranges about 10,000,000 last mile deliveries and approximately 500,000 assemblies and installations annually.
Can I learn more about RXO's last mile services online?
Yes, you can learn more at RXO's dedicated last mile site: https://last-mile.xpo.com/
Are there any nearby logistics or shipping centers near RXO?
Yes, XPO Logistics, Inc., a freight and shipping center, is located nearby, which may facilitate collaboration or logistics operations.
What dining options are available near RXO?
Snyder's of Hanover, an American restaurant and grocery store, is close by and can be a convenient place to eat before or after visiting RXO.
Are there any educational institutions near RXO?
Nansemond-Suffolk Academy Harbour View and Oak and Lily Academy, both day care and school services, are near RXO, useful for families and community engagement.
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