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The UPS Store

4.0
(254 reviews)

Business Details

12332 Towncenter Plaza, Sterling, VA
20164, United States
(703) 433-1693

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5205 in Sterling offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Harry Byrd Hwy (Rte 7) & Dranesville Road (Rte 228).

Details

  • DeliveryNot available

Location

The UPS Store
12332 Towncenter Plaza, Sterling, VA
20164, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.0
254 reviews
5 stars
184
4 stars
5
3 stars
3
2 stars
10
1 star
52
  • HR
    Heidi Rawson
    1 day ago
    1.0
    Felt like I was a a bother and it just doesn't appear to be run professionally. We do a good amount of business at the UPS Store. What we like about the UPS Store, as a very small business that mails packages a few times a week, is they are a local shipping resource, they can pack a shipment if we can't, and when we are shipping by another method than UPS (specifically USPS) they accept those packages as well. At our local UPS store, this is always the case. I happened to be at this location because I was doing business in the same shopping center. I brought my USPS package in and was turned away; told, we take USPS, but only small sizes and wouldn't accept my package. I left, and went to my local UPS Store, where I should have gone from the start. They greeted me, promptly took my USPS package and told me it would go out today. No issues whatsoever. And, this is a small thing, but my local store, they are in the UPS Store shirts and look uniform. Here, they were in their own t-shirts and generally looked messy. Like a makeshift operation. I wouldn't return to this location, even if I was doing business in the area, I'd just wait to return to a properly run store. I leave this review for those who are used to the higher customer service they are used to from other locations.
  • SC
    Social Chair
    Mar 22, 2026
    5.0
    Perfect visit. Can’t ask for anything more. Friendly greeting, fast return transaction. Offered assistance with taping my box.
  • WM
    William Murphy
    Mar 21, 2026
    5.0
    Very quick service for Amazon returns
  • JT
    Jackie Tyra
    Feb 22, 2026
    5.0
    The employees here are always kind and efficient, and go above and beyond to help!
  • LZ
    larry zabel
    Feb 17, 2026
    5.0
    Great service. Staff is so helpful and friendly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Sterling?

The UPS Store in Sterling is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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