Brand Certified
United States Postal Service
2.5(160 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
46164 Westlake Dr, Sterling, VA
20165, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 46164 Westlake Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
160 reviews
5 stars
50
4 stars
10
3 stars
3
2 stars
6
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of basic customer service skills.
Efficiency
Numerous reviews mentioned slow service and long wait times, with complaints about understaffing and inefficient processes.
Package Handling
There were multiple complaints about lost or mishandled packages, including issues with delivery attempts and incorrect address handling.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with friendly and helpful staff, particularly during passport services.
- SMSean Malloy4 days ago1.0Lobby is a mess with homeless people living there and kiosks that don't work
- JDJoshua DeLungFeb 24, 20261.0Self service kiosk randomly locks up and goes into updating mode mid transaction. They used to have two stations but no more. It says they do this at 10:40 pm but instead it's happening at 8 am.
- KNKimia NazariFeb 17, 20261.0They always lost important mails. They lost my green card
- PMPatrick MillerJan 15, 20261.0Lied to my face and told me my package wasn't there. They told me to come back the next day. I checked again with ups. It had been delivered. I went in they looked again and there it was. They would rather to tell you to come back the next day than actually do their job and go find the package
- PPpurpleroses purplerosesJan 5, 20261.0Nasty mean unhelpful, wish they were not working there
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 46164 Westlake Dr offer?
They provide mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, first-time passport applications are accepted here; most locations also offer passport photo services. Be sure to complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 46164 Westlake Dr?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can reserve a PO Box online through the USPS website and will receive instructions to complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location, so check with this Post Office for exact details.
Where can I find nearby facilities related to postal services around 46164 Westlake Dr?
Nearby there are other postal service points like USPS Collection Point and additional Post Offices which might provide convenient options for mailing and package pickup.
Are there any healthcare providers near the United States Postal Service at 46164 Westlake Dr?
Yes, nearby healthcare providers include JB Dental Associates Cosmetic and Dental Implant Center and Dr. Bruce Thomas - BodyLogicMD of Northern Virginia, among others, which could be convenient for customers combining errands.
How might customers visiting the Post Office benefit from nearby businesses like Smooth Moves LLC?
Customers can utilize nearby storage services from Smooth Moves LLC if they need to store items before shipping or after receiving packages.
Where can I find additional customer service or professional services near the Post Office?
The Millennium Group International, a professional marketing agency near the Post Office, and local real estate services like Kormann Realty Group are nearby for varied professional needs.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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