Brand Certified
The UPS Store
4.0(249 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
12332 Towncenter Plaza, Sterling, VA
20164, United States
Certified by The UPS Store • Feb 22, 2026
(703) 433-1693
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/va/sterling/12332-towncenter-plaza
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5205 in Sterling offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Harry Byrd Hwy (Rte 7) & Dranesville Road (Rte 228).
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.0
249 reviews
5 stars
180
4 stars
5
3 stars3
2 stars
10
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising the staff for being friendly and helpful, while others report rude and unprofessional behavior.
Service Efficiency
Many customers appreciate the quick and efficient service, especially for shipping and printing tasks.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, particularly for printing services and additional fees for supplies like tape.
Staff Competence
While some staff members are highlighted for their exceptional service, others are criticized for lack of accountability and professionalism.
- JTJackie Tyra4 days ago5.0The employees here are always kind and efficient, and go above and beyond to help!
- LZlarry zabelFeb 17, 20265.0Great service. Staff is so helpful and friendly.
- ESEric SmithJan 31, 20265.0The staff at this location are the best. Always friendly and helpful.
- NRNehashree RamkumarJan 28, 20265.0Really appreciate this UPS Store in Sterling. Despite the storms and bad weather, they stayed open all day. The employee on shift yesterday went out of his way to help me with my shipment. Huge thanks to him and to the store for the dedication and reliability.
- PPPoshikaJan 19, 20265.0The staff at this UPS Store went above and beyond. They were patient, knowledgeable, and clearly experienced, which made the whole process stress-free. I never felt rushed, and they made sure everything was done right the first time. Customer service like this is rare, and it’s the reason I’ll keep coming back.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Sterling?
The UPS Store in Sterling is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Does The UPS Store offer packing and shipping services?
Yes, The UPS Store provides expert packing and shipping services to meet your needs.
Can I use The UPS Store for printing and document finishing?
Yes, The UPS Store offers professional printing services and document finishing.
Is there a mailbox rental service available at The UPS Store?
Yes, The UPS Store provides mailbox rentals and mailbox services for mail and packages.
Are notary and faxing services available at The UPS Store?
Yes, The UPS Store offers notary services and faxing.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
Are there shredding service providers nearby The UPS Store?
Yes, Shred Nations, a shredding and professional services provider, is located nearby and can complement your document shredding needs after visiting The UPS Store.
What dining options are available close to The UPS Store?
Nearby dining includes Subway for quick sandwiches, Darya Kabob offering Mediterranean cuisine, and Costa Verde Grill & Ceviche Bar for a restaurant and bar experience, ideal for meals before or after your visit.
Are there educational or beauty services around The UPS Store?
Yes, nearby you will find C2 Education for tutoring services and Sharkey's Cuts for Kids, a hair salon and barber, providing convenient options for family needs while visiting The UPS Store.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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