RXO

Reviews

• FF

  frankyeww

  Feb 2, 2026
  1.0
  Our LG dishwasher was supposed to be brought and installed. The guy that came wouldn’t do it saying we had to change some plumbing. We changed it, now RXO isn’t sending anyone to install the dishwasher or haul away. We’ve called them five times and it’s been a week and it’s always the same “we sent an email,” or “we are going to call you back,” script from their call centers and nothing gets done. Downright scammy, we might as well just return the dishwasher because of the contracted delivery service and buy it again at this point
• BW

  Brian Wilkins

  Jan 24, 2026
  1.0
  RCO logistics received an Amazon order of mine on January 6th. Scheduled delivery was for January 8. I received a phone call on January 7 that it had to be rescheduled. I received no other communication from them until I called them on. January 19. When I put in my order number, the automated message said that it was to be delivered on January 19 and that I would receive a phone call the night before to verify timing. I had never received a phone call from them and it obviously did not arrive on January 19 when I finally spoke with someone they said that they would contact the manager at the location to get back with me. On January 21, I called again and they said they would contact the manager from the location to get back with me. On January 22, they let me know that it would be delivered today January 24. At about 10 AM today I received a call that they would not be delivering the item because it was severely damaged by the Amazon delivery company when it arrived at their warehouse. So it was at their warehouse for 18 days before they realized it was severely damaged. I then received a phone call at 3 PM that they were rescheduling my delivery for January 29. The representative first told me that they had received the item several times from Amazon severely damaged. That was the reason it had been rescheduled several times I asked him to confirm the first time that they received the item severely damaged and he told me January 24. That is today. But he also told me they had a replacement item already in their warehouse that would be delivered in four days. I’m not sure if they were just lying about the item being damaged and just couldn’t get it on the truck to be delivered again or if they were lying about when they realized it was damaged. Either way they have been the worst shipping experience I’ve ever had in my life. UPDATE: Upon speaking with Amazon, they had never been contacted by RXO about my product being damaged and there was never a request to replace it. Their representatives lied over and over again. I let them know that I was recording the conversations and they still continued to lie. ABSOLUTELY AWFUL
• KK

  KB

  Jan 23, 2026
  1.0
  Semi hauling ur crap almost killed me by dive bombing out infront of me. Can't report him because it says his buisness is "permanently" closed. He was also going 30 over in a 55. Do you even check for id?
• MW

  M W

  May 3, 2021
  5.0
  I received calls and texts informing me of the delivery. The driver called 22 minutes prior to arrival. Delivery was perfect. Polite and professional.
• TC

  thomas c

  Jan 20, 2020
  5.0
  I am very pleased with the delivery and installation of my new gas range. Jose did an outstanding job and he kept me informed as to what he was doing and how to use the range for the first time. All the burners were adjusted and the delivery and set up was quick, careful, and professional. Five thumbs up on this service.

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