Business Details
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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Sterling, VA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
22000 Dulles Retail Plaza, Sterling, VA
20166, United States
Hours
Reviews
2.8
134 reviews
5 stars
53
4 stars
7
3 stars
4
2 stars
3
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of training.
Mixed Experiences
While some customers praised individual employees for their helpfulness, others had negative experiences with the same staff.
Long Wait Times
Numerous reviews highlighted long wait times and insufficient staffing, leading to frustration among customers.
Inconsistent Quality
The quality of service varied significantly, with some customers expressing satisfaction while others reported incompetence and poor handling of packages.
- VRVictoria ReyesJan 3, 20265.0Mina was very helpful, she got my poster printed out super quickly !
- BBBralioDec 29, 20251.0Assistance was never offered.
- WCWestWind CrossingDec 17, 20251.0Update: my shipment is lost and no help from FedEx. Avoid FedEx at all costs. I used their 2-day delivery service for urgent government documents, but it has been 11 days and they are still missing. The customer service has been a nightmare; the shipping center told me they couldn't help because the package 'left the building,' and support only offered to open a tracking ticket with no real solution. Completely unreliable for any mail.
- RRRed Dirt ReviewsDec 16, 20253.0Pros: the employee that assisted us was friendly and helpful, clean location, had a cool quick scan tool / drop off area Cons: we were allowed to use the cart in the parking lot so we had to transfer everything into one car and then park at the curb to unload. Very tight quarters once you enter due to the shape of their store
- JLJustyn LossNov 30, 20251.0I have never had a more frustrating experience trying to send a package in my life. I will never use fedex again. Nothing speaks to customer service than being told on the phone by customer support to go to the original place you sent your package to receive help just for the employees to have to call customer support back once you get to the store and snicker/giggle at you while you are trying to get help with your package on the phone.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services can I find at FedEx Office Print & Ship Center in Sterling, VA?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What are the business hours for the FedEx Office Print & Ship Center in Sterling?
The center is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the FedEx Office Print & Ship Center located?
It is located at 22000 Dulles Retail Plaza, Suite 170, Sterling, VA 20166, USA.
What payment options does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I use online services for printing at FedEx Office in Sterling?
Yes, you can upload documents using FedEx Office Print Online for printing flyers, brochures, presentations, banners, or signs that are ready for pickup or delivery.
What brands and software does FedEx Office Print & Ship Center work with?
They work with brands such as Kinko's Copies, FedEx Express, AT&T Wi-Fi, and use software like Microsoft Office 2010 Professional, Adobe CS3 Suite including Acrobat, Illustrator, Photoshop, and InDesign.
Is there any coupon or discount offers available for FedEx Office services?
Yes, FedEx Office offers coupons, deals, and offers which can be accessed online via their coupon deals page or through their app.
What nearby places can I visit if I'm at FedEx Office Print & Ship Center in Sterling?
Nearby places include MyEyeDr. for eye care, Massage Envy for relaxation, and the DSW Designer Shoe Warehouse for shopping.
Are there dining options near FedEx Office Print & Ship Center for grabbing a meal?
Yes, nearby restaurants include Moby Dick House of Kabob for Middle Eastern cuisine, California Tortilla for Mexican food, and Milk & Honey Southern Inspired Kitchen for southern-style dishes.
How can nearby transit and amenities assist customers visiting FedEx Office Print & Ship Center?
Nearby amenities like Verizon and T-Mobile stores provide mobile services, while Starbucks offers coffee. These conveniences make it easy to manage errands and refreshments when visiting FedEx Office.