Business Details
About
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FedEx Office in Sterling, VA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
22000 Dulles Retail Plaza, Sterling, VA
20166, United States
Hours
Reviews
2.8
129 reviews
5 stars
52
4 stars
7
3 stars
3
2 stars
3
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning specific employees by name for their poor behavior.
Staff Training
Numerous reviews highlighted a lack of training among employees, leading to incompetence and poor service experiences.
Service Speed
Customers frequently complained about long wait times and slow service, often citing understaffing as a major issue.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Location Issues
Several reviews mentioned problems with the location itself, including disorganization and inadequate management.
- KKKristy KNov 17, 20251.0This place is the worst. You can’t get any help. Workers are too busy talking to each other. The manager is rude and I’ve got charge twice trying to fax and kept getting an error. Ask if someone can fax from their end like behind the counter. Was told no and to use the two machines to fax. I’ve been in there for an hour trying to fax. They need new management and better customer service!!
- TPTyeisha PerkinsOct 10, 20251.0I dont like this fedx they keep ask me what in my package ever time they return it not there business I will report them if they keep asking how people get package taking they keep asking so I will not go here if someone want go
- AAAshrapOct 3, 20251.0The Service lady Kyne rude
- TMThomas McMahonSep 26, 20251.0The lady that appears to be the manager with white hair is super rude and unhelpful
- MSMark ShafferSep 8, 20255.0Super easy drop off, Marci was amazing!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services can I find at FedEx Office Print & Ship Center in Sterling, VA?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What are the business hours for the FedEx Office Print & Ship Center in Sterling?
The center is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the FedEx Office Print & Ship Center located?
It is located at 22000 Dulles Retail Plaza, Suite 170, Sterling, VA 20166, USA.
What payment options does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I use online services for printing at FedEx Office in Sterling?
Yes, you can upload documents using FedEx Office Print Online for printing flyers, brochures, presentations, banners, or signs that are ready for pickup or delivery.
What brands and software does FedEx Office Print & Ship Center work with?
They work with brands such as Kinko's Copies, FedEx Express, AT&T Wi-Fi, and use software like Microsoft Office 2010 Professional, Adobe CS3 Suite including Acrobat, Illustrator, Photoshop, and InDesign.
Is there any coupon or discount offers available for FedEx Office services?
Yes, FedEx Office offers coupons, deals, and offers which can be accessed online via their coupon deals page or through their app.
What nearby places can I visit if I'm at FedEx Office Print & Ship Center in Sterling?
Nearby places include MyEyeDr. for eye care, Massage Envy for relaxation, and the DSW Designer Shoe Warehouse for shopping.
Are there dining options near FedEx Office Print & Ship Center for grabbing a meal?
Yes, nearby restaurants include Moby Dick House of Kabob for Middle Eastern cuisine, California Tortilla for Mexican food, and Milk & Honey Southern Inspired Kitchen for southern-style dishes.
How can nearby transit and amenities assist customers visiting FedEx Office Print & Ship Center?
Nearby amenities like Verizon and T-Mobile stores provide mobile services, while Starbucks offers coffee. These conveniences make it easy to manage errands and refreshments when visiting FedEx Office.