Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Sterling in Sterling offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
- Onsite servicesAvailable
Location
DHL Express Service Point Sterling
22720 Ladbrook Drive, Sterling, VA
20166, United States
Hours
Reviews
3.7
212 reviews
5 stars
125
4 stars
12
3 stars
10
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Nathan and other staff members received high praise for their exceptional customer service, going above and beyond to assist customers.
Delivery Issues
Several customers reported significant issues with delivery, including delays, missed deliveries, and poor communication regarding package status.
Staff Professionalism
Many reviews highlighted the professionalism and helpfulness of staff members like Nathan, Parixit, and Roya, contributing positively to the overall experience.
Mixed Experiences
While some customers had great experiences, others reported severe dissatisfaction with the service, indicating inconsistency in performance.
- MRMike RiddickNov 29, 20255.0I always receive great service at this DHL service point. Nathan at the front desk has always been super helpful and efficient. I appreciate that there is never a crowd and the rates for international shipping (as well as the quality of delivery) always exceeds USPS and UPS.
- JRJennice RodriguezNov 28, 20255.0Nathan is just awesome, I’ll recommend him to everyone to come to the Sterling location just because of him. He deserves a raise
- NSNiranjan S.NNov 14, 20255.0I want to express my sincere gratitude to Nathan from the DHL warehouse for his exceptional support. I had an urgent package coming from India that was delayed due to customs, and when it finally cleared, it couldn’t be delivered because the apartment number was missing. This package had important items for my daughter’s birthday, which is tomorrow, so I was extremely stressed when I was told it would only arrive on Monday. Nathan went above and beyond to help me. He personally coordinated with the delivery driver, located my package, and made sure I received it in time. Thanks to his effort and dedication, my daughter’s birthday is saved. Customer service like this is rare, and I truly appreciate Nathan for taking the extra steps when I needed it the most. Thank you, Nathan and DHL, for outstanding service!
- TBTroy BryantNov 7, 20255.0Nathan I the best representative I have worked with. Made my entire month and kept my sanity in check!!!
- JGJillian GernaNov 6, 20255.0Nathan was very helpful, accommodating, and listened to all my requests! I would definitely use their services again. And the rates were reasonable - even comparable to USPS international shipping!
Frequently Asked Questions About DHL Express Service Point Sterling
What services does DHL Express Service Point Sterling offer?
DHL Express Service Point Sterling offers international shipping services, next day shipping and delivery, and can handle shipments of any size to U.S. and international destinations.
Where is DHL Express Service Point Sterling located?
It is located at 22720 Ladbrook Drive, Building 10 Suite 150, Sterling, VA 20166, USA.
What are the opening hours of DHL Express Service Point Sterling?
The service point is open Monday to Friday from 10:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does DHL Express Service Point Sterling provide delivery services?
Yes, DHL Express Service Point Sterling offers delivery services to meet your shipping needs.
Which payment methods are accepted at DHL Express Service Point Sterling?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Can I download an app to help with DHL shipping?
Yes, DHL offers apps for both Android and iOS devices which can be downloaded from their respective app stores.
How can I find DHL Express Service Point Sterling online?
Visit their official website at https://locations.us.express.dhl.com/va/sterling/22720-ladbrook-drive or their Facebook page at https://www.facebook.com/DHLUSA.
Are there any plumbing services near DHL Express Service Point Sterling?
Yes, Capital Mechanical LLC, a plumbing service provider, is located nearby and could be useful for related needs.
What recreational areas are near DHL Express Service Point Sterling?
Lyndora Park, which offers sports and recreational activities, is located near the service point and is great for leisure before or after your visit.
Are there storage facilities near DHL Express Service Point Sterling to assist with moving or storage needs?
Yes, nearby storage options include Zippy Shell Northern Virginia, United Van Lines, Collins Brothers Moving and Storage LLC, Emme Moving Inc, and McCollisters Transportation Group, which can help with self-storage or moving services.