Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Sterling in Sterling offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
- Onsite servicesAvailable
Location
DHL Express Service Point Sterling
22720 Ladbrook Drive, Sterling, VA
20166, United States
Hours
Reviews
3.6
210 reviews
5 stars
122
4 stars
12
3 stars
10
2 stars
12
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Nathan and other staff members received high praise for their professionalism, friendliness, and helpfulness, making the shipping process easier for customers.
Delivery Issues
Several customers reported significant problems with delivery attempts, including missed deliveries, lack of notifications, and delays.
Mixed Experiences
While many customers had positive interactions, there were also numerous complaints about poor service, unhelpful staff, and unresolved issues.
Facility and Process
Customers appreciated the cleanliness and organization of the facilities, but some noted that the digital systems and processes could use improvement.
Pricing Concerns
Customers expressed frustration over fluctuating shipping prices and the perceived high costs compared to competitors.
- NSNiranjan S.NNov 14, 20255.0I want to express my sincere gratitude to Nathan from the DHL warehouse for his exceptional support. I had an urgent package coming from India that was delayed due to customs, and when it finally cleared, it couldn’t be delivered because the apartment number was missing. This package had important items for my daughter’s birthday, which is tomorrow, so I was extremely stressed when I was told it would only arrive on Monday. Nathan went above and beyond to help me. He personally coordinated with the delivery driver, located my package, and made sure I received it in time. Thanks to his effort and dedication, my daughter’s birthday is saved. Customer service like this is rare, and I truly appreciate Nathan for taking the extra steps when I needed it the most. Thank you, Nathan and DHL, for outstanding service!
- TBTroy BryantNov 7, 20255.0Nathan I the best representative I have worked with. Made my entire month and kept my sanity in check!!!
- JGJillian GernaNov 6, 20255.0Nathan was very helpful, accommodating, and listened to all my requests! I would definitely use their services again. And the rates were reasonable - even comparable to USPS international shipping!
- VKVenkata Ramana KadiyamOct 31, 20255.0I’d like to thank Nathan for his excellent service at DHL. He was extremely professional, courteous, and efficient throughout the process. He clearly explained the shipping options, helped me with the documentation, and ensured that my package was handled safely. It’s rare to see such dedication and customer focus — truly a great experience!
- AHAref HaqueOct 30, 20255.0Nathan was very friendly and courteous. The process was very smooth. Cheapest option to send to Europe
Frequently Asked Questions About DHL Express Service Point Sterling
What services does DHL Express Service Point Sterling offer?
DHL Express Service Point Sterling offers international shipping services, next day shipping and delivery, and can handle shipments of any size to U.S. and international destinations.
Where is DHL Express Service Point Sterling located?
It is located at 22720 Ladbrook Drive, Building 10 Suite 150, Sterling, VA 20166, USA.
What are the opening hours of DHL Express Service Point Sterling?
The service point is open Monday to Friday from 10:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does DHL Express Service Point Sterling provide delivery services?
Yes, DHL Express Service Point Sterling offers delivery services to meet your shipping needs.
Which payment methods are accepted at DHL Express Service Point Sterling?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Can I download an app to help with DHL shipping?
Yes, DHL offers apps for both Android and iOS devices which can be downloaded from their respective app stores.
How can I find DHL Express Service Point Sterling online?
Visit their official website at https://locations.us.express.dhl.com/va/sterling/22720-ladbrook-drive or their Facebook page at https://www.facebook.com/DHLUSA.
Are there any plumbing services near DHL Express Service Point Sterling?
Yes, Capital Mechanical LLC, a plumbing service provider, is located nearby and could be useful for related needs.
What recreational areas are near DHL Express Service Point Sterling?
Lyndora Park, which offers sports and recreational activities, is located near the service point and is great for leisure before or after your visit.
Are there storage facilities near DHL Express Service Point Sterling to assist with moving or storage needs?
Yes, nearby storage options include Zippy Shell Northern Virginia, United Van Lines, Collins Brothers Moving and Storage LLC, Emme Moving Inc, and McCollisters Transportation Group, which can help with self-storage or moving services.