With a focus on the community of small businesses and consumers, Staples in Staunton, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and long wait times for assistance.
Product Availability
Customers generally found a good selection of products available, although some noted issues with stock levels and pricing discrepancies.
Print Services
The print and copy services received both praise for quality and efficiency, but also criticism for poor service and mistakes in orders.
Store Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and overall store presentation.
Tech Support
Tech support services were frequently mentioned positively, with many customers appreciating the knowledgeable and helpful staff.
MD
McKenna Doran
Dec 5, 2025
5.0
Becky and Rocky in the printing department were really awesome!! The printers at my normal staples broke and I called this one and they handled my order super fast and were so kind! Really awesome service!
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Cindy Ross
Nov 28, 2025
5.0
I was very satisfied with the selection and prices of the laptop I needed during the Black Friday Sale. The new manager Rocky was friendly, professional and knowledgeable about technology and understood what I was trying to accomplish. They also had the ink and headset I needed. He helped lead me to products within my budget. I left satisfied with everything I needed.
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Brian S
Nov 28, 2025
1.0
I have been using this location for months for my Amazon returns. My last return of an small flashlight, that I had not opened. Just returned because I have one already. Ended up not making it to the seller. It was returned with an empty box. How that happened I don't know. I returned the item unopened. Granted it's only $15. But I will not use this store, or Staples returns for Amazon ever again.
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George Persinger
Nov 2, 2025
5.0
Product and tech services were top notch. The one glitch was with Microsoft licensing which we are working on. I do not fault Staples for this.
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Curran Malhotra
Oct 8, 2025
5.0
Excellent and knowledgeable customer service very good prices on laptops including several that were in my budget and basic needs.