With a focus on the community of small businesses and consumers, Staples in Staunton, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and long wait times.
Product Availability
Customers appreciate the variety and availability of products, although some express frustration over stock issues.
Cleanliness
Several reviews mention cleanliness issues, particularly in the bathrooms and overall store presentation.
Tech Services
Tech services receive positive remarks for being knowledgeable and helpful, though some customers report delays in assistance.
Print Services
Print services are criticized for poor customer service and inefficiencies, with some customers expressing dissatisfaction with their experiences.
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Elizabeth Geiger
Feb 7, 2026
5.0
I have had several photos mare into posters that look great and were finished in plenty of time. Tried to use the self serve printer and wasn't satisfied, so the employee reprinted my image on the better printers behind the counter for free!
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Karen Ress
Feb 4, 2026
1.0
Do not use HelloGov passport renewal service. It's a worthless scam. Staples will take a passport photo, but does not offer any other assistance with passport renewal.
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McKenna Doran
Dec 5, 2025
5.0
Becky and Rocky in the printing department were really awesome!! The printers at my normal staples broke and I called this one and they handled my order super fast and were so kind! Really awesome service!
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Cindy Ross
Nov 28, 2025
5.0
I was very satisfied with the selection and prices of the laptop I needed during the Black Friday Sale. The new manager Rocky was friendly, professional and knowledgeable about technology and understood what I was trying to accomplish. They also had the ink and headset I needed. He helped lead me to products within my budget. I left satisfied with everything I needed.
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Brian S
Nov 28, 2025
1.0
I have been using this location for months for my Amazon returns. My last return of an small flashlight, that I had not opened. Just returned because I have one already. Ended up not making it to the seller. It was returned with an empty box. How that happened I don't know. I returned the item unopened. Granted it's only $15. But I will not use this store, or Staples returns for Amazon ever again.