Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2650 Richmond Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
342 reviews
5 stars
81
4 stars
11
3 stars
6
2 stars
11
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their helpfulness and friendliness, many customers reported rude and unprofessional behavior from staff, particularly from a supervisor named Demarcus.
Service Reliability
Numerous reviews highlighted issues with lost mail, delayed packages, and poor communication, leading to a lack of trust in the postal service at this location.
Cleanliness and Organization
Several customers noted that the post office appeared dirty and disorganized, with some describing it as looking abandoned.
Long Wait Times
Customers frequently mentioned long lines and insufficient staff to handle the volume of customers, resulting in frustrating wait times.
Inconsistent Experiences
While some customers had positive experiences, particularly with specific employees, many others reported consistently negative interactions, indicating a lack of overall service quality.
- LILily & Sparrow Images2 days ago5.0It seems they have turned over a new leaf with customer service. Glad to see it!
- SSSami SNov 1, 20253.0You gotta love your local post office, wish Stafford had a bigger post office with more workers.
- SDShawn DurandOct 31, 20251.03 times items from DMV have been "lost" in the mail. I am very concerned about why these particular items continue to be lost.
- SGSandra GaitanOct 1, 20255.0Great experience getting passport. Justin was professional, polite, and thorough throughout the process. Thank you for the excellent customer service received.
- JAJ ASep 29, 20255.0I go here almost everyday and ask the employees here are very pleasant, respectful and helpful. They also say hi. They even ask about my dog. I never have any reservations about popping in. They employees seem to like each other and help each other out. Which has not been my experience at other locations.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2650 Richmond Hwy?
At this location, you can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 2650 Richmond Hwy?
The Post Office is open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and is closed on Sundays.
Can I rent a PO Box online from this USPS location?
Yes, you can search and reserve PO Boxes online at the USPS website and complete the setup in person at your local Post Office.
How can I access my PO Box after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access times may vary, so check with your local Post Office.
What is the fee for a passport photo at this USPS branch?
The current fee for a passport photo is $15.
Which nearby businesses can I visit before or after coming to the USPS at 2650 Richmond Hwy?
Nearby businesses include Ricos Tacos Moya for dining, Another Barbershop for grooming, and Velocity Rentals, LLC if you need vehicle rental services.
Are there nearby fitness or recreational facilities close to the USPS location?
Yes, nearby options include Stafford's Best Summer Camp and US Academy of Taekwondo for fitness and active life activities.
Is there an insurance agency near the United States Postal Service at 2650 Richmond Hwy?
Yes, Shelita Clark Insurance is located nearby if you need insurance services.