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United States Postal Service

2.1
(352 reviews)

Business Details

2650 Richmond Hwy, Stafford, VA
22554, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2650 Richmond Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2650 Richmond Hwy, Stafford, VA
22554, United States

Hours

Reviews

2.1
352 reviews
5 stars
85
4 stars
11
3 stars
7
2 stars
11
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Responsiveness

Many customers expressed frustration over the lack of phone responsiveness and communication from the staff.

Delivery Issues

Numerous complaints about lost or misdelivered packages, as well as delays in mail processing, were noted.

Cleanliness and Organization

The post office has been criticized for its cleanliness and organization, with some customers describing it as filthy and disorganized.

Staff Attitude

There are significant concerns regarding the attitude of certain staff members, particularly a supervisor, who has been described as abrasive and unhelpful.
  • RS
    Ryan Stonehill
    Feb 10, 2026
    1.0
    Very incompetent place.
  • AB
    Andrea Butler
    Feb 3, 2026
    1.0
    They NEVER answer the phone!
  • JB
    John Brown
    Jan 31, 2026
    1.0
    This is truly disgraceful, unprofessional and lazy. I was Waiting for a very important package, and I argued with the sender that it was never delivered. I checked my camera footage and look what I discovered. The postman just simply throwing it on the ground.
  • JE
    Jason E
    Jan 31, 2026
    5.0
    My experiences have been positive at this post office. The folks that work here have always been pleasant and professional.
  • CM
    Conor McGarrity
    Jan 17, 2026
    3.0
    Can be rude, can be polite, mixed bag

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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