Brand Certified
The UPS Store
2.8(111 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
11 Hope Rd, Stafford, VA
22554, United States
Certified by The UPS Store • Mar 01, 2026
(540) 659-8850
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/stafford/11-hope-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6295 in Stafford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Stafford Court House.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.8
111 reviews
5 stars
42
4 stars
7
3 stars1
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many reviews highlighting rude and unhelpful staff, while some customers praised friendly and efficient service.
Service Availability
Customers expressed frustration over inconsistent availability of services like notary and printing, with reports of staff refusing to assist or being unavailable.
Efficiency
Some customers noted quick service and efficiency, while others experienced long wait times and poor handling of packages.
Pricing Issues
Several reviews mentioned unexpected charges for services like tape and discrepancies in advertised discounts, leading to dissatisfaction.
Cleanliness and Organization
The store is generally described as clean, but there are complaints about the organization and handling of packages.
- RFRose Sutton MHWC. MEd. PRS. FSPFeb 16, 20265.0The UPS Store at 11 Hope Rd. in Stafford is a wonderful place to get stuff done. This time, I used their shredding service for the first time and it was only $1.49/lb. We even saved $8.27 for being an AARP Member. Not bad at all. I usually go for them to pkg my shipments since they keep addresses on file.
- FPFelecia ParksFeb 14, 20265.0The most important is the staff’s good customer service, very knowledgeable and friendly. Prompt and always helpful and patient. Store is always clean.
- BRBilal RahmanyJan 19, 20261.0Worst customer service, they will charge even for tape.
- RDRichard DarlingJan 15, 20265.0Everyone in the center is always helpful and happy. They even remember me most of the time by face. I'm not there that often, but always in and out quickly without issues. Thanks so much..
- PJPatrick JohnsenJan 5, 20262.0This location has been helpful, and difficult. It really depends on the day you walk into the store. Some days they accept walk in appointments for the notary, other days they do not. They also do not offer to scan documents at this location. I have had hit or miss luck with trying to reach them on the phone. So unfortunately you just have to show up and hope they can help.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
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