United States Postal Service

2.1
72 reviews

About

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Visit your local Post Office™ at 5242 Port Royal Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5242 Port Royal Rd, Springfield, VA
22151, United States

Hours

Reviews

2.1
72 reviews
5 stars
15
4 stars
3
3 stars
1
2 stars
5
1 star
48
  • PS
    P Sherman
    Nov 11, 2025
    1.0
    Closed 12:50-2 for lunch but doesn’t say that until you get to the inside door. Waste of time.
  • GS
    Gannon Sugimura
    Oct 1, 2025
    5.0
    Please don't believe the one-star reviews. Yes, there is a lunch hour--during which the clerk is usually working on duties that she can't get do when people can come in to the counter--because this office was reduced in staff from three people a few years ago to just one and does get a lunch hour. She knows her stuff, and does a great job. But here in Northern Virginia, we have a lot of entitled people who think that the rules don't apply to them, and waiting their turn is not for them. I have no doubt that is where the one star reviews are coming from. I have been coming here for 25 years and won't go anywhere else if I can help it.
  • HV
    Huong Vo
    Sep 8, 2025
    1.0
    The service is not professional
  • PK
    Paul Kim
    Aug 22, 2025
    1.0
    I usually never write reviews but my experience here has never been good and this was the last time I walk in there. Used to come to this office back when I lived in Springfield but man that front desk lady has the absolute worst attitude for years. I get you been in the business for a long time but if you can't be nice just retire or find a new career. And since when did a post office close for lunch during peak hours. Whatever you do I would go to the next closest usps office if possible. I don't trust any of my packages with that lady.
  • DW
    Daniel Weissbarth
    Jun 27, 2025
    1.0
    I went to the post office. Before I left, I checked the website which said they are open. Google says they're open. When I arrived, there was a sign taped up that they close from 12:50pm-2pm. I opened the door looking for a self-service kiosk, and the person working there said they were closed for lunch, which was not something I realized post offices did.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.