Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7051 Brookfield Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
7051 Brookfield Plz, Springfield, VA
22150, United States
Hours
Reviews
2.2
135 reviews
5 stars
33
4 stars
4
3 stars
5
2 stars
8
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and behavior.
Efficiency
While some customers praised the speed of service, others experienced significant delays and poor communication regarding appointments and package handling.
Lost Packages
Numerous reviews mentioned issues with lost or misdelivered packages, leading to frustration and distrust in the postal service.
Mixed Experiences
Some customers had positive interactions with specific employees, highlighting a disparity in service quality depending on the staff member.
Facility Issues
Several reviews noted the post office's small size and inadequate facilities, contributing to long wait times and a chaotic environment.
- ETemily therouxOct 17, 20255.0super helpful!!
- RHrobert harrisJul 7, 20255.0Asha and her team have been an absolute pleasure to work with. This post office, the management and all their team are wonderful!
- DLDavid LipsettJun 4, 20255.0I made a Passport appointment and I was in and out in less than 15 minutes to include a picture and they do money orders on site. Everyone was very helpful and not on their phones or gossiping while customers were waiting. SORAYDA helped me with my passport and was an absolute all star. SORAYDA was knowledgeable and walked me through the entire process.
- DKDenys KobzanJun 4, 20255.0Austin in the man! Outstanding customer service.
- VAVOTE AgainApr 12, 20175.0Highly experienced and vey resourceful staff, I am very pleased with this location from simple mail to the passport service for more than 10 years. Strong work!!! Proud to have you 😀😀😀
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 7051 Brookfield Plz?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most also provide passport photo services. You should complete and print your application before visiting.
Is an appointment needed for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9 AM to 5 PM, Saturdays from 9 AM to 2 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve available PO Boxes online at the USPS website. After reserving online, you can complete your setup in person with valid ID.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location so please check with this Post Office directly.
What nearby dining options are available around the Post Office?
You can visit nearby restaurants like La Hacienda Restaurant for Tex-Mex cuisine, Pho Number 1 for Vietnamese food, or VA Kabob House for Middle Eastern flavors before or after your visit.
Where can I shop for essentials near the Post Office?
Convenience stores like Dollar Tree and 7-Eleven are nearby, perfect for quick shopping needs and essentials when you visit the Post Office.
Are there services nearby to help with pet care while visiting?
Yes, Sampson Smiles Pet Care and AquaHaus provide pet sitting and pet services close to the Post Office, which may be convenient if you need pet care during your errands.