The UPS Store

3.9
114 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4608 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Of Commerce St, Across From Holiday Inn Express.

Details

  • DeliveryNot available

Location

The UPS Store
6412 Brandon Ave, Springfield, VA
22150, United States

Hours

Reviews

3.9
114 reviews
5 stars
78
4 stars
2
3 stars
6
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service and responsiveness.

Packing Quality

Several reviews noted exceptional packing skills, especially for fragile items, with many items arriving undamaged.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly for printing services and shipping costs, feeling they were higher than competitors.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service and unprofessional behavior from some staff members.
  • CF
    C S F
    6 days ago
    4.0
    Fast&good and was a little more expensive but overall satisfied the task.
  • RP
    Roxana Palacios
    Jan 3, 2026
    2.0
    Didn’t have the best experience, apparently the printer keeps jamming and they couldn’t tell me how long the printer error will take to get fixed. If printing services are offered the printers should work. Also the files I sent contained my babies social security numbers and I don’t know how the emails get monitored or if the files delete themselves. I will stick to FedEx for self printing services where the machines work and don’t jam. Where employees can fix jams and clear errors.
  • IZ
    Iwanto Zhang
    Dec 22, 2025
    1.0
    That is so Bad, they Charge me more than $600 from Virginia to Texas. and told to me will give me good packing, and when i opened, i am shocked. some of my stuffs was broken update : Even my computer monitor, which was carefully packed, arrived damaged and no longer powers on. The monitor was placed next to an air fryer inside the box. All items were working properly before shipment, and the damage occurred during transit. Today, I have submitted the claim, including a detailed explanation of the damages. I have also attached all related invoices for the items. I hope my claim will be handled fairly and appropriately. I will continue to update my review as the process moves forward.
  • DK
    Dennis Kovach
    Dec 7, 2025
    5.0
    Wow!! What a great job of packing and shipping my prints. The packing was perfect, the price was very reasonable, staff were friendly and helpful and, needless to say, the very large framed prints with glass arrived safely and soundly. Thank you so much.
  • WW
    Willie Wright
    Nov 20, 2025
    5.0
    We trusted some real family treasures to this UPS store, and we were not disappointed. They not only packaged our items superbly and securely to go cross-country but we were able to monitor their progress en route! John was a champ!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4608 in Springfield offer?

The UPS Store #4608 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.