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Staples

3.6
(218 reviews)

Business Details

(703) 719-9550

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Springfield, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
6731 Frontier Dr., Springfield, VA
22150, United States

Hours

Reviews

3.6
218 reviews
5 stars
114
4 stars
23
3 stars
13
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received high praise for their helpfulness and professionalism, others were reported as rude or unhelpful.

Printing Services

Printing services have been criticized for equipment issues and inconsistent assistance, leading to customer frustration.

Store Environment

The store is generally described as clean and well-stocked, but some customers noted issues with product availability and pricing.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided excellent assistance, particularly in the printing and electronics departments.
  • LB
    Laura Brooks
    Feb 23, 2026
    5.0
    Allan in the print center was so helpful and kind. I had a vague idea of what I wanted to accomplish, and he helped me figure out how to get there. He was also extremely kind and patient with someone designing business cards who needed some extra help. Next time I need copy or print help, I’ll definitely come back here.
  • WJ
    Wright James
    Feb 14, 2026
    5.0
    Very satisfied with theservice.
  • MM
    Marla Maca
    Feb 4, 2026
    5.0
    Ms. Tesnim did a phenomenal job at tackling a printing mishap that was not her fault. She was professional, level-headed, and sympathetic to my needs. Well done!
  • DC
    Debra Cope
    Dec 16, 2025
    4.0
    It's great to have a physical store nearby to purchase office supplies, as they are definitely a dying breed. The one in Springfield is well stocked with a good selection. It also has a printing center, which I consider to be a big plus. My only complaint is that it can be difficult to get an employee's assistance when purchasing merchandise. This is not the workers' fault -- the store seems a bit understaffed.
  • CM
    Cristhiam Montenegro
    Dec 14, 2025
    1.0
    The worst place staples has better facilities but this one. Bad costumer services firstly and for the printer services precisely they don’t value you as costumer or try to solve your problems

Frequently Asked Questions About Staples

What services does Staples in Springfield, VA offer?

Staples offers printing, shipping, technology, travel, recycling, design, direct mail, passport photos, Amazon returns, and Amazon pickup services.

What are the opening hours of Staples in Springfield, VA?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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