Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Springfield, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
212 reviews
5 stars
110
4 stars
22
3 stars
13
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some employees received high praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Printing Services
Printing services received mixed reviews; some customers were satisfied with quick turnaround and quality, while others faced delays and poor service.
Store Environment
The store is generally described as clean and well-organized, but some customers noted issues with product availability and pricing discrepancies.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, particularly in electronics and printing, but there were also reports of unhelpful employees.
Management Issues
There were complaints about poor management and staff treatment, with some customers feeling ignored or disrespected by management.
- LHLolita HarrisNov 17, 20255.0Excellent customer service.
- RERafael EscobarNov 10, 20251.0Came here to print a 2-page document.... Three printing stations, yet only one works. One of the stations only needs a toner adjusted, yet the staff says they cant troubleshoot it. I ask if i can print on the computer, and was informed yes. But when i ask how to go about it, I receive no assistance. Im being spoken to from 25ft away and simply being repeated i can "print" from the computer but not actually being assisted. Mind you. The computer charges by the minute for use, even if its just to print a job, so im out $3, never got around to pri ting my document because there was no customer service, and had to get back in line to use the one copy machine they had servicable. Even if i needed an emergency document printed, i would never ever come back to this establishment.
- AGAmir GhonimOct 24, 20255.0Tom was an angel. He took me through the printing process and made sure I got the right quality for my project. He is the best.
- DNDAVID NGUYENOct 17, 20251.0Friday Oct. 17, 2025. Around 10:00 am, I tried to ask for assistance to print some blue print it was not busy at all but still got very bad attitude and responses from the staff. Disappointedly, I left and ordered my prints from somewhere else. Would never recommend this place for printing!!!
- LHLoucious HiresSep 27, 20252.0Disappointing Experience at Staples Springfield, VA I went to this Staples to purchase printer cartridges and possibly a new paper shredder, but my experience was very disappointing. While I was in the shredder section trying to decide which one to get, a Staples employee – who appeared to be a supervisor – walked right past me without offering any assistance. She then went over to a counter with no customers while there was only one register open and several customers waiting. When I asked if I could check out at her counter, she said “no” in an unfriendly tone. Later, she opened a register — but only for the next customer in line, not for me. When I finally did check out, the young man at the register was also not very friendly. Overall, I felt ignored and unappreciated as a customer. I ended up paying $100 for two XL printer cartridges and left feeling frustrated. I will only go back to this location as a last resort and will certainly avoid making any major purchases here. I will also look for more affordable options for cartridges elsewhere.
Frequently Asked Questions About Staples
What services does Staples in Springfield, VA offer?
Staples offers printing, shipping, technology, travel, recycling, design, direct mail, passport photos, Amazon returns, and Amazon pickup services.
What are the opening hours of Staples in Springfield, VA?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of products can I find at Staples Springfield?
Products include Chromebooks, laptops (Dell, HP, Lenovo), printers (Canon, Epson, Brother, HP), Apple products, office supplies like paper and pens, and office furniture such as chairs and desks.
Does Staples Springfield offer pickup and delivery options?
Yes, they provide in-store pickup, curbside pickup, standard delivery, and same-day delivery services.
Which payment methods are accepted at Staples in Springfield?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Staples Springfield a good place for office and school supplies?
Absolutely, they specialize in office supplies, school supplies, toners, printers, computer products, and back-to-school essentials.
Are there any nearby shipping centers related to Staples where I can also send packages?
Yes, nearby there is a UPS Alliance Shipping Partner and a UPS Access Point location, offering vehicle shipping and courier services, helping you with your shipping needs close to Staples.
What nearby places can I visit for mobile phone accessories and services when I shop at Staples?
Close to Staples, you can find AT&T Store and Verizon Wireless, both offering mobile phone sales and accessories, convenient if you want to combine your tech shopping.
Are there dining options near Staples Springfield for a meal before or after shopping?
Yes, nearby dining options include zpizza (pizza restaurant), Jason’s Crab House (seafood and sports bar), TGI Fridays (restaurant), Hangry Burger (burger restaurant), and Dunkin' Donuts for coffee and snacks.
Can I get fitness services near Staples if I want to work out after shopping?
Yes, there are several gyms and fitness trainers nearby such as Be Sharp Fitness and Wellness Services, Fit & Well Read LLC, and Pure Fitness Springfield.