United States Postal Service

2.6
121 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7420 Brock Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7420 Brock Rd, Spotsylvania, VA
22553, United States

Hours

Reviews

2.6
121 reviews
5 stars
38
4 stars
10
3 stars
4
2 stars
4
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers report friendly and helpful service, while others describe rudeness and dismissive attitudes.

Delivery Issues

Numerous complaints about packages being lost, misdelivered, or not delivered at all, leading to frustration among customers.

Facility Operations

Customers appreciate the cleanliness and organization of the facility, but express dissatisfaction with the lunch closure and lack of self-service options.

Professionalism

While some staff members are praised for their professionalism, others are criticized for being unhelpful and rude, impacting overall customer experience.

Long Wait Times

Customers frequently mention long lines and wait times, although some report quick service during their visits.
  • MF
    Marshall Fitzgerald
    Nov 7, 2025
    5.0
    Dale is the most helpful man everytime I come here very knowledgeable and respectful A+ for Dales service
  • RU
    Rafi Ullah
    Oct 20, 2025
    5.0
    I love the self service and customer care
  • RS
    Randy Seeley
    Sep 5, 2025
    5.0
    It's very polite and helpful
  • EE
    Elliott Ellison
    Jul 24, 2024
    1.0
    I was supposed to get my package on the 11th but this post office thought that they would just ship my package back down to Jacksonville Florida for absolutely no reason and then Jacksonville Florida shipped it back to spotsylvania and then they told me the package was undeliverable so I rescheduled for a delivery on the 20th as I was home that entire day they left me a slip in my mailbox saying that I wasn't home. Well according to the camera at my front door you never approached my front door and rang the doorbell. So then I had to leave work early to go down to the post office to pick up my package, a week and a half late because the postal person wanted to be lazy. I am filing a complaint with the inspector general
  • DB
    DatBoiCactus Bushcraft
    Dec 21, 2021
    1.0
    Again your driver failed to do their job and we have to drive to the office to pick up a package. I will be invoicing this office for my gas and time. This is ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.