Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7420 Brock Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
123 reviews
5 stars
40
4 stars
10
3 stars
4
2 stars
4
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, others reported rude and dismissive behavior from certain employees, particularly Dale.
Delivery Issues
Numerous complaints were made about packages being misdelivered, lost, or not delivered at all, leading to frustration among customers.
Cleanliness and Organization
The facility was generally noted to be clean and well-maintained, with some customers appreciating the landscaping and organization.
Long Wait Times
Customers frequently mentioned long lines and wait times, especially during busy periods, although some noted that staff worked hard to manage the flow.
Inconsistent Experiences
Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant issues and dissatisfaction.
- DCDiane ClarcqDec 1, 20255.0Clean, well- stocked, nicely landscaped and best customer service I’ve experienced in years! Highly recommend!
- STSarai TDec 1, 20255.0I had a great experience at this United States Postal Service office today for my passport. The staff was friendly, professional, and incredibly patient. They treated everyone with kindness, even a couple who needed extra help with a language barrier. Everything went smoothly and I left really impressed. I definitely recommend this location.
- MFMarshall FitzgeraldNov 7, 20255.0Dale is the most helpful man everytime I come here very knowledgeable and respectful A+ for Dales service
- RURafi UllahOct 20, 20255.0I love the self service and customer care
- RSRandy SeeleySep 5, 20255.0It's very polite and helpful
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 7420 Brock Rd?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and access various postal products and services.
Can I apply for a U.S. passport at this USPS location?
Yes, this USPS accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment to use passport services at this post office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the hours of operation for the USPS at 7420 Brock Rd?
Open Monday to Friday from 8:30 AM to 12:00 PM and 1:00 PM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. Closed on Sundays.
How can I get or reserve a PO Box at this USPS?
You can reserve a PO Box online quickly and securely or apply in person at the post office with two valid IDs.
Are PO Boxes accessible after normal business hours at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access times may vary. Check with this local post office for specific hours.
Is there a fee for taking a passport photo at this USPS?
Yes, the current fee for a passport photo is $15.
How can I reach the USPS at 7420 Brock Rd by phone?
You can contact them at +1 540-582-6773 (local/alternate phone) or their main line at +1 800-275-8777.
What nearby places can I visit after stopping by the USPS at 7420 Brock Rd?
You can visit Spotsylvania County Museum for local history, enjoy a meal at Itavie New York Grill & Bakery, or explore Spotsylvania Courthouse Village nearby.
Are there any nearby public services that can help customers in the area of the USPS?
Yes, Spotsylvania Health Department and Spotsylvania County Circuit Court are nearby and provide health and legal services which might be helpful before or after your postal visit.