Brand Certified
The UPS Store
4.2(547 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
25050 Riding Plaza, South Riding, VA
20152, United States
Certified by The UPS Store • Feb 22, 2026
(703) 957-4023
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/va/south-riding/25050-riding-plaza
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5431 in South Riding offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Riding Market Square- Route 50 & Loudoun County Parkway - Across From Home Depot.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.2
547 reviews
5 stars
411
4 stars
21
3 stars4
2 stars
10
1 star
101
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Eric and Savey received numerous positive mentions for their helpfulness and efficiency, while some employees were criticized for rudeness and poor customer service.
Service Speed
Many customers appreciated the quick and efficient service, especially during busy periods like the holiday season.
Customer Experience
Overall, experiences varied widely; while some customers had great interactions, others reported significant issues with staff attitude and service quality.
Store Environment
The store was noted for being well-staffed and organized, but there were complaints about certain employees creating a negative atmosphere.
- SAStefan Antony3 days ago2.0Never has it been a good experience for me here. Wish the associates would show some respect. Unfortunately this is the closest UPS near me, so it's convenient.
- KSKULDEEP S.Jan 15, 20262.0Please have people stop parking in the traffic lane, other than the service is usually a long line, you need your own tape some times but some times its in and out fast.
- JFJudith FariasJan 14, 20265.0Amazing staff at this location! Eric was very helpful, thank you!
- RCradiya chowdhuryJan 14, 20261.0Extremely bad service. There is an Indian lady who is very rude to all the customers. She literally screaming at customers and no respect. I would never ever go back to that store.
- JDJ DDec 22, 20251.0I recently visited this UPS store and was disappointed by the behavior of the lady employee of Indian origin. Instead of providing helpful customer service, she was rude and raised her voice at customers. This type of attitude is unacceptable, especially in a service-oriented environment. It’s frustrating to encounter someone who seems to disregard basic courtesy, making what should be a straightforward process feel unpleasant. I hope the management addresses this issue, as good customer service is crucial for any business. Response ---------------- Thank you for your response. I appreciate your willingness to address this matter. I want to clarify that her voice was harsh and came across in a commanding, rather than a welcoming, way. I'm not sure if this behavior is directed only towards some customers, possibly Asian customers, or if it’s a broader issue, but I can assure you that I have witnessed it multiple times on different occasions. In fact, I often try to avoid coming to the store when she is around. If I must visit, I genuinely hope to be assisted by other employees, who, in my experience, are excellent at providing customer service. Thank you for considering my feedback.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store in South Riding?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the hours of operation for The UPS Store in South Riding?
Monday through Friday, the store is open from 8:30 AM to 7:30 PM; Saturday from 9:00 AM to 5:00 PM; and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store in South Riding open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in South Riding?
It is located at 25050 Riding Plaza, Ste 130, South Riding, VA 20152, across from Home Depot at South Riding Market Square - Route 50 & Loudoun County Parkway.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Can I get notary services at The UPS Store in South Riding?
Yes, notary services are offered here.
Are there any nearby places where I can do some shopping before or after visiting The UPS Store?
Yes, you can visit Home Depot across the street, Banner's Hallmark Shop nearby for gifts, or Fit Right Kids' Shoes for children’s footwear and clothing.
Are there nearby dining options around The UPS Store?
Several Subway sandwich shops are located nearby, offering convenient choices for a meal before or after your visit.
If I need postal or courier services nearby, are there alternatives close to The UPS Store?
Yes, multiple other UPS Store locations are nearby, as well as competitors like FedEx and the United States Postal Service accessible in the area.
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