Brand Certified
United States Postal Service
1.5(265 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
40 W Williamsburg Rd, Sandston, VA
23150, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 40 W Williamsburg Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.5
265 reviews
5 stars
26
4 stars
4
3 stars3
2 stars3
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported significant delays and issues with package handling, often describing the facility as a 'black hole' for mail.
Customer Support
Many reviews highlighted poor customer service, including difficulty reaching staff by phone and unhelpful responses when inquiries were made.
Mixed Employee Feedback
While some customers praised the local staff for their friendliness and helpfulness, others criticized the overall management and efficiency of the facility.
Lost Packages
A recurring theme was the loss of packages, with multiple customers stating that their items went missing or were delayed for extended periods.
- AWAva Walton3 days ago1.0My packages never arrive on time.
- SCSteven ChavisFeb 26, 20265.0It is always a pleasure to go to the post office. With their strict adherence to statutory requirements and familiarity with digital systems - they are an outlier in the commonwealth's current administrative system. When no one else is there for you, the post office will be.
- EEemperoralex-andFeb 17, 20263.0"The customer service experience was satisfactory, leading me to give it 3 stars."
- IRIvory RandolphDec 30, 20251.0Mail has been here for over a week. Tracking stills says sandston do better usps the service is awful
- CGcynthia gilbertDec 1, 20251.0The absolute worst and slowest
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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