Brand Certified
The UPS Store
4.2(325 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1329 W Main St, Salem, VA
24153, United States
Certified by The UPS Store • Feb 22, 2026
(540) 387-0077
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/va/salem/1329-w-main-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2167 in Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kmart Plaza.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.2
325 reviews
5 stars
257
4 stars2
3 stars3
2 stars
6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and politeness of staff, particularly highlighting Marcio and Daylan for their exceptional service.
Inconsistency
Several reviews noted inconsistent experiences, with some customers reporting rude behavior from the manager and long wait times during busy periods.
Sales Practices
There were complaints about the store's sales tactics, including charging for tape and perceived pressure to leave positive reviews.
Overall Experience
While many customers had positive experiences, a significant number expressed dissatisfaction with the service, particularly regarding the manager's attitude.
- YHYim HFeb 9, 20261.0Be aware if you're doing an Amazon return here. The staff might try to sell you packing tape even if your package is ready to go. The drop-off itself was quick, but the upsell attempt was annoying.
- SLSteven LawrenceFeb 7, 20261.0Cannot recommend this store. Long wait time for no good reason. A woman of color who was ahead of me was completely ignored.
- MKmary jane KanodeJan 24, 20265.0Landen....he is very polite.
- TETim ErvineJan 21, 20265.0The guy who works in this office is awesome- he’s nice - polite and helpful
- SESteven EppsJan 8, 20261.0Few problems with this store: Store is constantly farming positive reviews from customers to the detriment of other customers. The guy that works here does not stop talking. Tries to farm positive reviews and then when customers leave he talks crap about them. In front of other customers. "You're not going to be drama are you?!" If you're fake, people know you're fake. You're not helping yourself by pretending. Nickle and diming. I brought in a return in a box and forgot to tape the top. It was a 4x4" box. He looked me in the face and told me he couldn't tape it but I could buy their tape for $4.99. I get buying a piece of tape. I would have given a dollar for the convenience. But the gall, and then blaming it on Amazon? A joke. I just stared at him and left. When I brought it back (taped) the other employee had opinions, which I won't share for their sake. I wouldn't be surprised if this store was buying reviews. That would jive with their overall feel.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2167 in Salem offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #2167?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2167 open on holidays?
The store is closed on November 27, December 25 and 31, January 1 and January 19. It operates on regular hours on November 11 and 28.
What payment methods are accepted at The UPS Store #2167?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #2167 in Salem?
You can call them at +1 540-387-0077 or email store2167@theupsstore.com.
Where is The UPS Store #2167 located?
It is located at 1329 W Main St, Salem, VA 24153, inside the Kmart Plaza.
Are there furniture stores near The UPS Store #2167?
Yes, American Freight Furniture, Mattress, Appliance and Mattress By Appointment are nearby furniture and mattress stores.
What dining options are close to The UPS Store #2167?
Chick-fil-A and Pizza Den are nearby dining options if you want to grab a meal before or after your visit.
Are there any fitness centers near The UPS Store #2167?
Curves gym is nearby, providing a convenient option for fitness enthusiasts visiting the area.
How can nearby stores like Sprint Store or T-Mobile benefit customers visiting The UPS Store #2167?
Sprint Store and T-Mobile nearby allow customers to conveniently handle mobile phone needs while visiting the plaza, making errands more efficient.
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