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United States Postal Service

2.5
(40 reviews)

Business Details

24134 Welcome Way Dr, Ruther Glen, VA
22546, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 24134 Welcome Way Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
24134 Welcome Way Dr, Ruther Glen, VA
22546, United States

Hours

Reviews

2.5
40 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
2
1 star
23
  • PP
    PuertoRicanfjr12
    Feb 14, 2026
    1.0
    Right after the snow and ice storm, I was told to sign a Hold Mail form because the Mail Clerk at the front desk said that they are backed up on deliveries. I signed the Hold Mail form and as soon as I about to write what date that they should continue to delivery, the Mail Clerk goes "Don't sign that part! We will deliver your mail within 24 to 48 hours once we get things cleared." I did what she said and gave her the form. 48 hours later and no mail was delivered. I go to the post office the next day after the 48 hours and they said, "We have no mail for you." A week or two goes by and still no mail. I go to the Post Office today and questioned why my mail is not being delivered. A different Mail Clerk goes, "Because you signed the Hold Mail form and didn't return the day after to get it!" Seriously! That is what she said! No one said anything about returning the next day and I came back after the 48 hours is up with them telling me that I have no mail! This office needs to retrain their employees about miscommunications and getting their facts straight.
  • TF
    Tina Fritter
    Feb 12, 2026
    1.0
    Only gave one star because you can’t give zero this post office is the shittiest post office I’ve ever dealt with they do not ever answer their phone. I’m always missing packages and have to constantly call and track my mail down then on top of it all my last package that they keep telling me was undeliverable because of the weather has been sitting at the post office since February 3 after telling me it was lost meanwhile while it’s sitting at the post office I do actually get two packages that I ordered, but they were left in my paper box at the end of my driveway. Someone needs to go in and clear everybody out of this post office and restaff and retrain shittiest post office I’ve ever dealt with. And I’m attaching a pictures of my last order that I was referring to, which is funny because it says it’s being held in Doswell post office but yet it’s in Ruther Glen and I never asked for it to be held.
  • GP
    Gerry Piwowar
    Feb 6, 2026
    1.0
    No mail for.2 weeks roads are clear just lazy
  • LH
    Leila Holmes
    Feb 2, 2026
    1.0
    We know the weather is an issue. We have not gotten mail for 5 or more days. We see on Inform delivery what mail we are supposed to receive. Other neighbors have received mail and packages where we live. A neighbor said they saw a mail truck in our neighborhood and received packages.
  • CR
    C R
    Jan 28, 2026
    1.0
    Once again the local post office gets even worse. After a supposed delivery, which never happened. I have to wait another day to get my packages!!! Great work!!! Instead of holding up to delivery times posted (showed out for delivery by 6:15pm) just deliver whenever you feel like it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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