Brand Certified
United States Postal Service
2.4(63 reviews)
Certified by United States Postal Service • Apr 26, 2026
Business Details
2229 Crystal Spring Ave SW, Roanoke, VA
24014, United States
Certified by United States Postal Service • Apr 26, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 26, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 26, 2026
About
Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2229 Crystal Spring Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
United States Postal Service
2229 Crystal Spring Ave SW, Roanoke, VA
24014, United States
Hours
Certified by United States Postal Service • Apr 26, 2026
Monday9:00 AM - 1:15 PM2:30 PM - 4:30 PM
Tuesday9:00 AM - 1:15 PM2:30 PM - 4:30 PM
Wednesday9:00 AM - 1:15 PM2:30 PM - 4:30 PM
Thursday9:00 AM - 1:15 PM2:30 PM - 4:30 PM
Friday9:00 AM - 1:15 PM2:30 PM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
2.4
63 reviews
5 stars
19
4 stars
3
3 stars0
2 stars
4
1 star
37
- A박재한Apr 6, 20261.0The officer must have a look this review. He is absolutely rude!!!!!!!!! Worthest place ever. Don't go
- JWJohn WassermanMar 21, 20261.0Person is constantly rude. How bad can your day be that you are always so grumpy? Every, single, time!
- OOOtisMar 12, 20262.0I have to agree with the other reviews about this location and I really don't enjoy writing negative reviews, but its necessary. I have dropped off items inside the post office parcel area, while he closed for lunch, of course, for an hour and 15 minutes, the most active time of the afternoon 1:15-2:30. Every item I have dropped off takes at least 2 to 3 days to even begin tracking. I have been to other post offices in the area where there is one employee and items begin tracking by the end of the day. So, if you want your mail items to be processed same day (as it should be), definitely DO NOT go to this location. The guy might do it on purpose to encourage to go somewhere else, so its less work for him. Also, it seems the USPS doesn't even care or do anything about this location's 2.5 Google pitiful review. That's pathetic.
- MKMeredith KeeleyJan 28, 20265.0My Fiance uses this office fairly often to ship out items for his side business and is generally pleased with their service. I went along with him today after an appointment and fainted in the P.O. box area from my low blood sugar. The staff were INCREDIBLY kind and helpful. I was given a chair and a snack cake to help me stabilize. I am SO GREATFUL for them being understanding and caring. Y'all rule ❤️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2229 Crystal Spring Ave SW offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Yes, passport service appointments are required and can be scheduled online. Limited walk-in hours are also available at select locations.
What are the operating hours of this Post Office?
Monday to Friday: 9:00 AM–1:15 PM and 2:30 PM–4:30 PM; Saturday: 9:00 AM–12:00 PM; Sunday: Closed.
How can I get a PO Box at this location?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Are there nearby dining options to visit before or after my Post Office visit?
Yes, nearby restaurants include Famous Anthony's, The River and Rail Restaurant, Fork in the Alley, and the Fork In The Road Food Truck.
What nearby stores can I visit for shopping while in the area?
Local shopping options nearby include The Suites at SoRo (fashion and hotel), Garland's mens clothing store, The Second Yard fabric store, and Card Isle gift and convenience store.
Are there grocery stores close to the Post Office for convenient shopping?
Yes, Tinnell's Finer Foods, Crystal Spring Grocery Co., and Yard Bull Meats butcher shop are all nearby for groceries and specialty foods.
How can nearby places help me plan my visit to the Post Office?
Nearby landmarks can assist with navigation, and you can combine errands by visiting local shops or dining establishments such as 7-Eleven, Chillypop ice cream shop, or Bubblecake Bake Shop before or after your Post Office visit.
Does the Post Office provide scheduling for passport services online?
Yes, you can schedule your passport appointment online via the USPS website link provided in the reservation URL.
Brand Certified Facts from United States Postal Service
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