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Brand Certified

United States Postal Service

2.7
(160 reviews)

Business Details

419 Rutherford Ave NE, Roanoke, VA
24022, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 419 Rutherford Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
419 Rutherford Ave NE, Roanoke, VA
24022, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.7
160 reviews
5 stars
55
4 stars
9
3 stars
7
2 stars
5
1 star
84
  • MY
    Maxwell Yurkofsky
    3 days ago
    1.0
    We had an 8am appointment for a passport. No one showed ups waited for 50 minutes with many others who had appointments. Eventually learned the person called out sick, but no one bothered to tell any of the waiting customers, many of whom had little Babies
  • DA
    De A
    Apr 20, 2026
    1.0
    They never delivered mail until 7 pm every day .I never get my mail I get other people mail I been expecting mail for weeks and it never comes . roanoke post offices are very sorry lazy rude mail carrier are totally worthless.
  • BZ
    Brian Zimmerman
    Apr 9, 2026
    1.0
    Can't talk to a person . Package was not delivered to location. Dogs bark at everything. No slip , machine said invalid address but machine said package was sent to local post office. On scale from 1 to 5 you don't even get a 1.
  • CC
    C. C.
    Feb 26, 2026
    5.0
    I don't understand the really negative reviews, maybe it was like that before... I've been going to this post office since 2025 and I find the staff very pleasant and quite efficient. It's always clean and has a huge parking lot.
  • TW
    Trae Willis
    Feb 21, 2026
    1.0
    Your AI customer service agent is infuriating!! Mailman drives right by the box with the flag up with mail to pickup and when you call to report it you have to put up with a stupid Ai telling you “ I didn’t get that try again” over and over!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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