United States Postal Service

2.4
58 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2229 Crystal Spring Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2229 Crystal Spring Ave SW, Roanoke, VA
24014, United States

Hours

Reviews

2.4
58 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
3
1 star
35
  • JG
    Jennifer Greenleaf
    Oct 11, 2025
    5.0
    Small post office with a friendly vibe.
  • RD
    Rine Dee
    Sep 4, 2025
    1.0
    Very unhelpful and passive aggressively rude. Older gentleman with white hair. Should fire this guy before he can cash in on a pension. Place is barren too, barely stocked.
  • FB
    Felix Banton
    Jun 16, 2025
    5.0
    Great post master. The best.
  • CT
    candy tharpe
    Jun 11, 2025
    2.0
    I’ve been there many times in the middle of the work day and they are always closed. They do have a sign for their lunch hour but that isn’t the time I've normally been there.
  • BM
    Brandon Mundy
    Jan 11, 2021
    1.0
    Worst postal service I have ever dealt with. My packages are never delivered and always returned back to the office. Everytime I call they say they don't have them. It usually takes a week for me to be able to pick them up. My last package was "undeliverable" and brought back. I called multiple times about it and they said they didn't have it. I then got a call from the supervisor saying they have it. I go to pick it up and the shipped it back to the seller already. Guy at the counter is rude, always has an attitude, and not helpful at all. Avoid this particular office if at all possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.