United States Postal Service

2.4
58 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2229 Crystal Spring Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2229 Crystal Spring Ave SW, Roanoke, VA
24014, United States

Hours

Reviews

2.4
58 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
3
1 star
35
  • JG
    Jennifer Greenleaf
    Oct 11, 2025
    5.0
    Small post office with a friendly vibe.
  • RD
    Rine Dee
    Sep 4, 2025
    1.0
    Very unhelpful and passive aggressively rude. Older gentleman with white hair. Should fire this guy before he can cash in on a pension. Place is barren too, barely stocked.
  • BB
    Bruce C. Bryan
    Jun 7, 2020
    5.0
    Brian has looked after our business’ needs for over a decade. Personal service. Helpful!
  • MV
    Marinda Vess-Pritchard
    Aug 9, 2019
    1.0
    How many more complaints can one employee get before something is done??? Very rude! Also seems he makes up the store hours, seems lunch is whenever he wants to go and will happily close the doors early as he wants! When you work for US, since US as paying citizens keep this place open WORK THE POSTED HOURS! He must be one unhappy guy, never smiles, never says Thank You, just a blank I Hate my job look! I have lived in the area since 1998 and hate dealing with this post office! Retirement is a good plan for him!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.