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United States Postal Service

2.1
(70 reviews)

Business Details

6621 Williamson Rd, Roanoke, VA
24019, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6621 Williamson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6621 Williamson Rd, Roanoke, VA
24019, United States

Hours

Reviews

2.1
70 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
3
1 star
47
  • JJ
    JMW
    Feb 13, 2026
    1.0
    This has to be one of the worst post offices ever. To this date I’m missing so many tax documents including 3 social security 1099’s since my two in-laws live with me. How can any business be so bad. We don’t even get daily deliveries! The social security 1099’s were sent out weeks ago, everyone I know who aren’t serviced by the Hollins post office have received theirs! It’s so frustrating because they don’t care and nothing is ever done!
  • SR
    Stacy Rhodes
    Jan 21, 2026
    1.0
    I can't get to the Hollins PO between their hours of 8-4 because I am at work. I have called 78 times since December 2 trying to get a replacement key for my mailbox. The phone has been answered once on December 4. The lady who answered told ne she would find out what I needed to do. About a week and a half later she called me back and said my lock would be replaced and they would let me know how to get the key. It's January 21 and I have heard nothing. I was told to put my mail on hold so my box wouldn't fill up. I need my mail and would like to be able to talk to a person. 78 calls and only 1 answer is crazy! What do I do?
  • MW
    Mark Wheeler
    Nov 12, 2022
    5.0
    We need to thank our Federal employees, many of them are veterans. My dad was a postal clerk in Hot Springs VA then postmaster in Warm Springs VA many years ago. Postal workers have a tough job trying to get the mail to us in a timely fashion. Their routes are timed and they're accountable for taking too long. You think your job is demanding - they really have a lot of pressure to get things done!
  • SL
    snor lax
    May 21, 2021
    1.0
    has delivered packages and mail that is not ours and has in the past delivered our packages to the wrong address as well multiple times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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