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Visit your local Post Office™ at 6621 Williamson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I got in line at 3:56 PM today, and as soon as 4:00 hit, Kevin rudely told me to get out of the line because they were “closed.” This happened even though I was already in line before closing time — which is incredibly unprofessional. Instead of locking the doors at 4:00 to prevent new people from entering, he continued letting people walk in, only to loudly yell “We’re closed” at them. His attitude was rude, and his slow pace was the real reason I wasn’t served before closing. Once someone is in line before closing time, they should be helped — not kicked out. I will never go back to this post office again, and I hope management brings in employees who actually know how to treat customers with respect.
LL
Lee
Aug 8, 2025
5.0
We were so impressed a few days ago when one of the employees helped us locate a package that was delivered to the wrong house. She personally found the package and brought it to our house, shortly after we called to ask about it. Great customer service! Sorry we didn’t get her name but thanks much!
KS
Karma Sabich
Jun 17, 2025
1.0
No parcel receptacle. No self service kiosk. Dropped off packages are often not scanned as received until they make it to Greensboro, NC, which makes all of my outbound shipments show as late. Bad for business! This location does not suit my needs, not to mention the vibe is atrocious when it is staffed, so I will not be utilizing it anymore.
AR
Allan Ramos
Jun 14, 2025
1.0
I went in just to ask a question about setting up a passport appointment and the experience was horrible. Rodney, the bald guy at the front, was immediately rude the moment I approached him. I didn’t even finish my sentence before he cut me off with a nasty attitude.
I was calm and respectful the whole time, but he acted like I was wasting his time just for asking a basic question. No greeting, no explanation, just straight-up rudeness and sarcasm. It’s like this guy gets off on treating people like trash.
The worst part? There were other people around and he didn’t seem to care one bit. I felt completely humiliated and unwelcome. It’s sad to see someone so angry and disrespectful working in a place that’s supposed to serve the public.
If customer service means anything to this post office, they seriously need to look into Rodney’s behavior.
AA
Allaxx504
Jun 14, 2025
1.0
Came in to drop off a package today and once again had to deal with the same bald guy named Rodney. I don’t know how this man still has a job. As soon as I stepped up to the counter, his attitude was already nasty — rolling his eyes, sighing loudly, like I was bothering him just for showing up.
I asked a simple question about tracking, and he snapped back at me like I was stupid. He clearly has a problem with people who speak with an accent. I’ve never felt so disrespected just for trying to get basic service.
It’s honestly disgusting that someone like this is allowed to deal with the public. The post office is supposed to serve everyone, not just the people Rodney personally approves of. Total lack of professionalism, no patience, and straight up racist behavior.
I’ll be reporting this guy and avoiding this location from now on. Save yourself the stress and go literally anywhere else.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 6621 Williamson Rd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take passport photos with an appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 4:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. Online reservations are available at the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office for exact times.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
Where is the nearest money transfer service to this Post Office?
Western Union is nearby and provides money transfer services, which can complement your postal needs.
Are there any nearby places for a quick snack or ice cream after visiting the Post Office?
Yes, Sweet P's Ice Cream and Bruster's Real Ice Cream, both offering ice cream and smoothie options, are close by.
Can I find other useful services near the Post Office on Williamson Rd?
Yes, nearby are Dollar General for convenience shopping, Member One Federal Credit Union and BB&T for banking services, and Brookside Par 3 Golf Course for recreation.