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Visit your local Post Office™ at 3018 Melrose Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
When you get to the counter the service is courteous and speedy
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Amber {Denise} Davis
Aug 23, 2025
5.0
I just did a change of address today and the afraican American lady working front she was around 60. Pretty light skinned. I didn't catch her name but it was today she worked around 10am anyways it was so refreshing having a sweet social able kind lady like her help me out with a smile on her face. She's definitely a bonus and a great addition to the postal service company. She knows how to assist and does it in a very welcoming kind professional way..I only wish id gotten her name.
PR
Princess Rain113
Mar 6, 2019
1.0
Lost my $30.00 package and sent it back too the seller !!! It was a gift from my fiance !! Im now pursuing a lawsuit. These people need too be fired !!!
TW
Tanya L. Wilson
Feb 13, 2017
5.0
They are always extremely courteous. They seemed to really enjoy their job and are always delightfully helpful.
Customer care is truly their goal! Every time I'm there I am inspired and I've noticed that other customers are as well. Thank you for hearing me out and God bless.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3018 Melrose Ave NW offer?
This USPS location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, first-time passport applications are accepted here. Many locations also take passport photos; appointments are recommended.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though some walk-in hours are available at select locations.
What are the operating hours of the USPS Post Office at 3018 Melrose Ave NW?
The post office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box at this USPS location and how?
Yes, you can reserve and manage a PO Box online or in person by providing two forms of ID and completing the application process.
Are there nearby public transportation options to reach this USPS office?
Yes, Melrose Station Roanoke Post Office is a nearby train station, which can be convenient for customers traveling to this USPS location.
What notable places are close to the USPS at 3018 Melrose Ave NW?
Nearby you can find Burger King for a quick meal, Diva's Complete Boutique for shopping, and Forest Park Academy for educational visits.
Are there services nearby that complement my visit to the USPS?
Nearby convenience stores like Melrose Towers and Quik Mart can help you purchase any additional mailing supplies or snacks during your visit.
How can I contact the USPS location at 3018 Melrose Ave NW?
You can call their local phone at +1 540-342-8871 or the main USPS phone line at +1 800-275-8777 for assistance.
Where can I find the USPS online resources for this location?
Visit their website at https://tools.usps.com/locations/details/1372654 for location details, and use the online PO Box reservation system at https://www.usps.com/manage/po-boxes.htm.