United States Postal Service

2.3
40 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3018 Melrose Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3018 Melrose Ave NW, Roanoke, VA
24017, United States

Hours

Reviews

2.3
40 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
2
1 star
25
  • RB
    Rev. Kimberleigh Brown-Haynes
    Aug 27, 2025
    5.0
    When you get to the counter the service is courteous and speedy
  • AD
    Amber {Denise} Davis
    Aug 23, 2025
    5.0
    I just did a change of address today and the afraican American lady working front she was around 60. Pretty light skinned. I didn't catch her name but it was today she worked around 10am anyways it was so refreshing having a sweet social able kind lady like her help me out with a smile on her face. She's definitely a bonus and a great addition to the postal service company. She knows how to assist and does it in a very welcoming kind professional way..I only wish id gotten her name.
  • PR
    Princess Rain113
    Mar 6, 2019
    1.0
    Lost my $30.00 package and sent it back too the seller !!! It was a gift from my fiance !! Im now pursuing a lawsuit. These people need too be fired !!!
  • TW
    Tanya L. Wilson
    Feb 13, 2017
    5.0
    They are always extremely courteous. They seemed to really enjoy their job and are always delightfully helpful. Customer care is truly their goal! Every time I'm there I am inspired and I've noticed that other customers are as well. Thank you for hearing me out and God bless.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.