United States Postal Service

2.1
80 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4069 Postal Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4069 Postal Dr, Roanoke, VA
24018, United States

Hours

Reviews

2.1
80 reviews
5 stars
17
4 stars
5
3 stars
0
2 stars
4
1 star
54
  • KL
    Katy Lesold
    Sep 19, 2025
    1.0
    Clearly states to deliver packages to front door. That means large boxes that don't fit, meds & pictures that CLEARLY STATE do not bend! Fragile! Pictures! You name it- it will be destroyed and crammed into the mailbox! I'm disabled with a special needs son. The mailbox has an alarm the sounds inside the house. I don't need medication cooking - sticking out of the mailbox since it gets shipped from out of the state and out of the country. Beyond ticked off having to constantly replace medication since I'm disabled.
  • WG
    Wayne Gould
    Aug 13, 2025
    1.0
    Rude people. Never answer phone. Poor service.
  • SP
    Steffen Pam
    Jul 22, 2025
    4.0
    It's a fine post office station. Clean and efficient staff. Can be friendlier though but they were not rude
  • KR
    Kerigan Robinson
    Jun 30, 2025
    1.0
    WORST POST OFFICE EVER. I've never encountered such rude employees. I've never been spoke to by an employee the way, "Kevin" spoke to us. Thankfully, we went to a different post office for the rest of our orders, across the burgland center, 10/10 service. AVOID THIS PLACE.
  • JC
    John Cernan
    Jun 28, 2025
    1.0
    Must you destroy 80% of the packages you deliver? How many USPIS complaints does it take?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.