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Staples

3.4
(110 reviews)

Business Details

(540) 265-4860

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Roanoke, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4727 Valley View Blvd NW, Roanoke, VA
24012, United States

Hours

Reviews

3.4
110 reviews
5 stars
50
4 stars
16
3 stars
8
2 stars
5
1 star
31
  • CT
    Cecil Taylor
    Feb 10, 2026
    1.0
    If , you could get the costumer service at this location it may not be as bad going there ! please go else where ,the woman in copy area would rather be on her phone and have a negative attitude when a costumer ask for help .had to get Manager for assistance !!!
  • DW
    Danny Walters
    Jan 16, 2026
    2.0
    Like all the other comments I must say the service here is needs a lot of work. It feels like you are an inconvenience as a customer. Service is what makes you not shop online.
  • SS
    Stephen
    Jan 13, 2026
    1.0
    Print Service associates are extremely rude. When there's technical issues with their system, they act like it's your fault
  • AT
    A T
    Jan 11, 2026
    1.0
    I hope that my speaking with whom I got to speak with get this under control with the general manager of that is in control of the store and handles ipostal1 coustmers it is a privilege to be able to handle people's mail as well as legalities that come along with handling people's mail I was with The Mailing Service for almost 6 years at this location and two other locations and this is by far the worst location with coming down to wrapping a package that I paid a lot of money to be mailed when I was visiting family with packaging tape around another package and then questioning what's in my package when it was not any of his concern .as mail goes through the mail system at the end of the day and the negligence of the general manager with handling mail as well as an 8 year old birthday card from his great aunt just up and disappears when it was uploaded onto a mail portal as well as other mail that has disappeared or never recivceing a refund for someone's mail and basically paying their dollar pickup when it was placed in my mailbox and I didn't even touch it they just got a free mail pickup because I never received the refund from the assistant manager that told me it was going to be refunded this is by far the most craziest thing I think I've ever seen so I'm really hoping that they do replace this general manager and do look at the assistant manager as she likes to comply with the rules of the USPS as she says but doesn't and has been completely ignorant and rude to my husband for no reason all due to the fact that there was a very good general manager that she took his job for no reason if that man was still there there wouldn't be no issues .but what really topped it for me was the fact that my 8-year-old knew that he had a birthday card in the mail from his great aunt and I had to pick up and it was supposed to be there and lo and behold it was not there and I was done because not only was it uploaded to my online portal the man was too ignorantly loud and mouthy to everybody in the store that he makes Staples look bad as well as people that are dealing and picking up their mail and couldn't look for the card because I know that he took it because there is a lot of complaints about him and people's mail going missing so I'm hoping that other people that have had this issue reach out to Staples because I got to where I needed to be as well as he needs to be held accountable for his actions for his negligence for his laziness and his rudeness as well as the assistant manager good day
  • KH
    Kevim Hudson
    Dec 17, 2025
    1.0
    This place is bad for business if you need printing services seems like you can’t get any help the staff just looks at you and when I asked for help the people behind the counter they said they didn’t work there.I Ended calling corporate and getting them to help me and it worked out stay away from this store at all cost

Frequently Asked Questions About Staples

What services does Staples in Roanoke, VA offer?

Staples provides innovative printing, shipping, technology, travel, recycling, design, and passport photo services, among others.

What are the operating hours of Staples Roanoke?

Staples is open Monday through Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 11 AM to 5 PM.

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