Staples

3.9
160 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Roanoke, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4210 Electric Road, Roanoke, VA
24018, United States

Hours

Reviews

3.9
160 reviews
5 stars
91
4 stars
28
3 stars
4
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Staff Knowledge

Staff knowledge and assistance vary significantly; some employees are noted for their expertise, while others are criticized for being unhelpful or uninformed.

Store Cleanliness

The store is generally described as clean and well-organized, although there are complaints about the cleanliness of the bathrooms.

Printing Services

Printing services received negative feedback, with multiple customers expressing dissatisfaction with the quality and reliability of print jobs.

Product Availability

Customers appreciate the variety of products available, but some noted issues with inventory levels and higher prices compared to online options.
  • AA
    Adam Austin
    Nov 15, 2025
    1.0
    Maybe I should reconsider my one star review because the three employees who were there were very skilled. The problem is that they were very skilled at avoiding to acknowledge my presence. I tried at three different spots to get someone’s attention but couldn’t. I left. I’m convinced that they still never knew I was there. Should’ve stolen something.
  • JN
    Jessica Nute
    Nov 3, 2025
    5.0
    Staff was helpful and friendly. I had a lot of recycling and the associate was helpful and swift with helping us.
  • PW
    Pahnnee Winnemuth
    Oct 17, 2025
    1.0
    Worst customer service here. I can never find help and when I do the person tells me "if we have it, it will be on isle..." I asked you for help! Don't just send me to an isle. I won't be giving Staples my business ever again!
  • MR
    Monty Riggles
    Oct 8, 2025
    5.0
    This is a nice Staples store in the Tanglewood plaza of Roanoke. It is quite deceptively big, and has all sorts of office supplies from phones, to chairs, to paper and more. It's largely clean and well organized. Staff were busy and helpful! Great store.
  • NH
    Nicolle hazelip
    Oct 8, 2025
    5.0
    MEL in Printing is/was AMAZING! I needed a ton of help and she was so patient and kind and super accommodating!! SUPER thankful Staples has amazing people willing to help you out!!!

Frequently Asked Questions About Staples

What types of services does Staples in Roanoke, VA offer?

Staples provides printing, shipping, technology, travel, recycling, design, direct mail, and passport photo services.

What are the store hours for Staples in Roanoke, VA?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.