Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Roanoke, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
162 reviews
5 stars
93
4 stars
28
3 stars
4
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude or unhelpful.
Staff Knowledge
Staff knowledge and assistance vary significantly; some customers reported excellent help, while others experienced confusion and lack of support.
Store Cleanliness
The store is generally reported as clean and well-organized, but there are complaints about the condition of the bathrooms.
Printing Services
Printing services received negative feedback, with multiple customers expressing dissatisfaction with the quality and service in the print department.
Product Availability
Customers noted a good selection of products and competitive prices, but some experienced issues with inventory and product availability.
- LPLori Viar PollardDec 20, 20255.0I cannot say enough, good things about the leadership of one of the managers, Jeff. I had a large volume printing order that was printed at the main staples print shop, and shipped to this store. There was a material error that we worried would require having the order returned to the staples print shop, and sensing my concern, Jeff came up with a solution found at the store that made my printing order perfect. Thank you Jeff and the team working at Staples this evening, for helping me meet the deadline with our client, while having the materials that we promised them.
- AAAdam AustinNov 15, 20251.0Maybe I should reconsider my one star review because the three employees who were there were very skilled. The problem is that they were very skilled at avoiding to acknowledge my presence. I tried at three different spots to get someone’s attention but couldn’t. I left. I’m convinced that they still never knew I was there. Should’ve stolen something.
- JNJessica NuteNov 3, 20255.0Staff was helpful and friendly. I had a lot of recycling and the associate was helpful and swift with helping us.
- PWPahnnee WinnemuthOct 17, 20251.0Worst customer service here. I can never find help and when I do the person tells me "if we have it, it will be on isle..." I asked you for help! Don't just send me to an isle. I won't be giving Staples my business ever again!
- MRMonty R.Oct 8, 20255.0This is a nice Staples store in the Tanglewood plaza of Roanoke. It is quite deceptively big, and has all sorts of office supplies from phones, to chairs, to paper and more. It's largely clean and well organized. Staff were busy and helpful! Great store.
Frequently Asked Questions About Staples
What types of services does Staples in Roanoke, VA offer?
Staples provides printing, shipping, technology, travel, recycling, design, direct mail, and passport photo services.
What are the store hours for Staples in Roanoke, VA?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples Roanoke offer in-store and curbside pickup options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods are accepted at Staples Roanoke?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What types of products can I find at Staples in Roanoke?
Staples offers laptops, desktops, printers, ink and toner, office supplies like pens and paper, office furniture, cleaning supplies, and electronics from brands like Dell, HP, Apple, and more.
Does Staples Recycling Center accept electronics and ink cartridges?
Yes, Staples in Roanoke offers recycling services including electronic devices, ink cartridges, and batteries.
What are some nearby places I can visit along with Staples at 4210 Electric Road, Roanoke?
Nearby places include the SKECHERS Warehouse Outlet for shoes and apparel, T.J. Maxx & HomeGoods for clothing and home goods, and Wells Fargo Bank for convenient banking needs.
Where can I find a UPS Access Point near Staples Roanoke for shipping?
There is a UPS Access Point location near Staples which can be used for convenient shipping and courier services.
What food options are available near Staples on Electric Road?
Nearby you can find dining options such as K&W Cafeteria, Five Guys burgers, and Popeyes Louisiana Kitchen for fast food and casual dining.
How can local health and service businesses complement a visit to Staples Roanoke?
Local businesses like Friendlycare LLC provide health care services and Abner Construction LLC offers home improvement supplies, making the area convenient for various needs alongside Staples' office products and printing services.