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Staples

3.9
(167 reviews)

Business Details

4210 Electric Road, Roanoke, VA
24018, United States
(540) 725-7313

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Roanoke, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4210 Electric Road, Roanoke, VA
24018, United States

Hours

Reviews

3.9
167 reviews
5 stars
97
4 stars
28
3 stars
4
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude or unhelpful.

Staff Knowledge

There are reports of inconsistent staff knowledge, with some employees being very knowledgeable and others appearing indifferent or untrained.

Store Cleanliness

The store is generally described as clean and well-organized, but there are complaints about the condition of the bathrooms.

Printing Services

Printing services received significant criticism, with multiple customers reporting issues with quality and service in the print department.

Product Availability

Customers noted a good selection of products and competitive prices, although some expressed concerns about higher prices compared to online options.
  • JS
    Jessica S
    Feb 19, 2026
    1.0
    Buyer beware: discrimination / unfair sales tactics. They charge 4x the price of an item (CD sleeve 50pk) in store vs online. It's a $3-4 item they sell for $17+ in the store. This is abusive to the elderly or those who don't shop online. I wouldn't buy anything there physically after seeing this!
  • CB
    Cathy Black
    Feb 9, 2026
    5.0
    My programs turned out beautifully.
  • JR
    John Roderick
    Feb 5, 2026
    5.0
    Kacey (I hope I got her name spelled correctly) was great to work with. Very knowledgeable and friendly. Helped me with a big project and took her very little time as she knew exactly what to do and how to order it for me.
  • LP
    Lori Viar Pollard
    Dec 20, 2025
    5.0
    I cannot say enough, good things about the leadership of one of the managers, Jeff. I had a large volume printing order that was printed at the main staples print shop, and shipped to this store. There was a material error that we worried would require having the order returned to the staples print shop, and sensing my concern, Jeff came up with a solution found at the store that made my printing order perfect. Thank you Jeff and the team working at Staples this evening, for helping me meet the deadline with our client, while having the materials that we promised them.
  • AA
    Adam Austin
    Nov 15, 2025
    1.0
    Maybe I should reconsider my one star review because the three employees who were there were very skilled. The problem is that they were very skilled at avoiding to acknowledge my presence. I tried at three different spots to get someone’s attention but couldn’t. I left. I’m convinced that they still never knew I was there. Should’ve stolen something.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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