Visit FedEx Ship Center in Roanoke, VA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported problems with package deliveries, including misdeliveries, delays, and lack of communication from drivers.
Customer Service
While some reviews praised the friendly and helpful staff, many others expressed frustration with unhelpful service and poor communication.
Efficiency
Customers appreciated the fast service at the store, but there were complaints about delivery speed and reliability.
Location Convenience
The store location was noted as convenient and easy to access, with ample parking and a clean environment.
EE
Evelyn
5 days ago
1.0
Customer service is a joke, no helpful information, delayed an overnight package for a live animal, animal died. The package was 15 mins away from its delivery destination and delayed over 12 hours ! Why does it take that long to go 15 mins up the road? I could have came and got the package but all they would tell me is the package was with the delivery driver
DD
Diz
Dec 13, 2025
1.0
They’re inconsiderate & move on their time.
BC
Becky Cash
Nov 28, 2025
1.0
Package delivered to wrong house! Picture is not my house!!!
CN
Christy Nicely
Nov 26, 2025
5.0
Fast, friendly, efficient service.
DM
David Mount
Nov 22, 2025
5.0
Great store
Shipping was very easy
And they have a large variety of items that you would find at Staples
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Roanoke, VA offer?
FedEx Ship Center in Roanoke offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and international shipping.
What are the operating hours for the FedEx Ship Center in Roanoke?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 7:45 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Where is the FedEx Ship Center located in Roanoke?
It is located at 3875 Thirlane Rd, Roanoke, VA 24019, USA.
What payment options are accepted at the FedEx Ship Center in Roanoke?
The center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I schedule a residential delivery or hold shipments for pickup at this FedEx location?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager at this location.
Are there any nearby shipping centers to FedEx Ship Center in Roanoke?
Yes, nearby shipping centers include Fedex Staffed and UPS Customer Center, which can be alternatives or complement your shipping needs.
What nearby facilities might be useful for someone shipping or receiving freight at FedEx?
Nearby freight and cargo services include Fedex Staffed, FedEx Freight, and C.H. Robinson, which can provide additional freight and logistics support.
Are there any hotels close to FedEx Ship Center in Roanoke for customers visiting from out of town?
Yes, nearby hotels include Spark by Hilton Roanoke Airport, Carla Inn & Suites Roanoke Airport, Extended Stay America Select Suites Roanoke Airport, and Airport Plaza Hotel Roanoke for convenient lodging options.
What types of packaging supplies does FedEx Ship Center provide?
They offer FedEx Express packaging, boxes, and other shipping supplies suitable for various mail and shipping needs.
How long has FedEx Ship Center in Roanoke been established?
The FedEx Ship Center in Roanoke has been serving customers since 1971.