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Brand Certified

United States Postal Service

2.2
(260 reviews)

Business Details

1801 Brook Rd, Richmond, VA
23232, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1801 Brook Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1801 Brook Rd, Richmond, VA
23232, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.2
260 reviews
5 stars
61
4 stars
15
3 stars
7
2 stars
12
1 star
165
  • AB
    Arup Bhattacharya
    Apr 9, 2026
    5.0
    Always find them quick and helpful
  • A
    米饭
    Mar 24, 2026
    1.0
    This place would be zero stars if possible. They lost my mail several times and rudely told me “this is a hub not a post office” instead of even bothering to look for any of my lost mail. Once, I actually received a very important document after over two months and having it resent through FedEx faster. Don’t bother wasting your money on faster shipping. They will probably lose your important documents or packages.
  • MB
    Monica Bailey
    Mar 13, 2026
    1.0
    The Richmond distribution center has held my package for 5 days and refuses to deliver it to me. When I call. They yell at me and hang up on me
  • RH
    Ragnar H
    Mar 6, 2026
    1.0
    This place has lost a ton of my mail. I have mail sitting here for months and no one can give me an answer or seem to find the items.
  • PH
    Plugs Heisler
    Feb 18, 2026
    1.0
    This post office needs shut down immediately or help they lost my package that contained my birth certificate and passport really important info that doesn’t don’t need to be lost smh . Found my package shipped it out. Took a trip around the world three times stayed in transit for two months and did not help me whatsoever. Please get this place help. This is not right the people pay for their packages. They should be able to get them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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