United States Postal Service

2.7
42 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 205 N 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
205 N 2nd St, Richmond, VA
23241, United States

Hours

Reviews

2.7
42 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
0
1 star
23
  • HC
    Hannah C
    Sep 10, 2025
    5.0
    most kind worker ever. made a daily task such a lovely experience!
  • WH
    W H
    Jul 27, 2018
    1.0
    Need way more employees and better hours. Employee there is good, but hrs are terrible and there's always a long line when they are open.
  • AG
    Allyson Gailey
    Nov 21, 2017
    5.0
    Don't know why this location has so many bad reviews because the staff here was incredibly helpful and kind when I was trying to ship an item. I already had the label and I brought the item to the office and the woman at the counter packaged it up for me and explained everything and was so sweet.
  • ME
    M. Elmufti
    Jan 19, 2016
    1.0
    The worest post office ever! if I can I will give zero star!. I been visiting this officer for over two years now!. Everytime I wait for over an hour to send a piece of paper using priority mail!, the clerk there is very slow!. A lot f people come there, and always there is huge line of people waiting, they want to ship their mail. The clerk there really does not care about customer's time!. She is very slow and she make jokes with any customer stands in front of her face!, she laugh loud and ask if the customer have a joke for her!. Well, since she doing this process with each customer, then why they do not hire more clerks there to save customer's time? that will save customer's time while she is laughing and giving jokes!. Its matter of time!!. Since the location of this office is very important (in downtown) and a lot of people come there for business, they really need to have more clirks there, at least two more!. Since it is the nearest usps office to me I will never go there any more, I will drive extra 15 minutes to another usps office!.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.