United States Postal Service

2.3
110 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1645 W Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1645 W Broad St, Richmond, VA
23220, United States

Hours

Reviews

2.3
110 reviews
5 stars
31
4 stars
3
3 stars
3
2 stars
7
1 star
66
  • TJ
    Tristen Judson
    Aug 25, 2025
    5.0
    Terrance was incredibly helpful and kind while helping me refund money orders I no longer needed. Thank you all!
  • ZS
    Zen Southam-Gerow
    Aug 12, 2025
    5.0
    I love da post office
  • JP
    Joe Probus
    Jul 28, 2023
    1.0
    Watched a postman scold a woman for dropping packages off after 4:00pm (5pm closing time.) I've worked service, I understand how annoying it is to have work dropped on you less than an hour before closing. It wasn't 4:59, it was 4:25 when I walked in. To scold a grown woman because in public? You're a government employee, sir. That was embarrassing to see, and I'm sure more embarrassing for her.
  • TS
    Tayler Smith
    Jun 7, 2019
    5.0
    Very nice front desk lady! She always gladly helps me with whatever I need! And it’s never crowded meaning fast and easy service
  • KB
    Katie Burke
    Mar 11, 2019
    1.0
    Lady at front desk was rude to me and other people in line, speaking in a condescending tone when I tried to give her the tracking number of a package that was delivered there. Horrible service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.