United States Postal Service

2.3
112 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1645 W Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1645 W Broad St, Richmond, VA
23220, United States

Hours

Reviews

2.3
112 reviews
5 stars
31
4 stars
3
3 stars
3
2 stars
7
1 star
68
  • JJ
    jake
    Dec 18, 2025
    1.0
    Now tell me why at 2pm they're closed for a lunch break reopen at 3:30 that doesn't even make any sense who takes a 1.5 hr lunch break. Not even open on weekends, no self service machine in a fairly busy area... Ridiculous
  • TM
    Tessa Myers
    Dec 10, 2025
    1.0
    loses packages constantly, unwilling to help or find a solution
  • TJ
    Tristen Judson
    Aug 25, 2025
    5.0
    Terrance was incredibly helpful and kind while helping me refund money orders I no longer needed. Thank you all!
  • ZS
    Zen Southam-Gerow
    Aug 12, 2025
    5.0
    I love da post office
  • PN
    Pixels N'Bits
    Jan 8, 2024
    1.0
    Just.....abysmal. all of them within richmond. Idk how much longer the government can let this go on. I just have no words anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.